Air Conditioner

HEP Heat and AirAir Conditioner

Air Conditioner | HVAC Unit Replacement | Heating and Air Conditioning | Alcoa

Whether your aging system is groaning through another humid Tennessee summer or refusing to kick on during a chilly Appalachian morning, HEP’s licensed technicians are ready to bring dependable comfort back to your Alcoa home. Our team evaluates your current setup, recommends the ideal HVAC unit replacement, and installs it with precision, so you enjoy lower energy bills, whisper-quiet operation, and rock-solid warranties from the industry’s most trusted manufacturers.

From the first phone call to the final thermostat test, we keep you in the loop and treat your house like our own—shoe covers on, messes gone, satisfaction guaranteed. Discover why Alcoa families have counted on HEP for decades, and schedule your free estimate today to feel the difference a perfectly matched, expertly installed system can make.

FAQs

How do I know when it’s time to replace my HVAC unit instead of repairing it?

In Alcoa’s humid subtropical climate, air conditioners and heat pumps work hard almost year-round. If your system is 10–15 years old, experiences frequent breakdowns, struggles to maintain temperature or humidity, makes unusual noises, or causes utility bills to spike, replacement is usually the more cost-effective choice. Modern high-efficiency units can cut cooling and heating costs by 20–40 %, quickly offsetting the cost of installation.

What is the average cost of an HVAC replacement in Alcoa, and what factors affect price?

A full system replacement (condenser, air handler or furnace, plus basic duct modifications) typically ranges from $6,500 to $12,000 in the Alcoa area. Pricing depends on system size in tons/BTUs, SEER2 or HSPF efficiency rating, brand tier, ductwork condition, indoor-air-quality add-ons (UV lights, media filters, zoning), and whether electrical or structural upgrades are needed. We provide free in-home assessments and itemized quotes so you know exactly where every dollar goes.

How long does the HVAC replacement process take?

From your initial call to a completed installation, most projects finish within 3–7 business days. The on-site consultation takes about 60–90 minutes. After you approve the proposal, we order equipment (often stocked locally) and pull any required permits. Installation itself usually takes one full day for a straight swap and up to two days if significant duct or electrical work is involved. Before we leave, we test-run the system, balance airflow, and show you how to use your new thermostat.

Are there rebates or tax incentives for energy-efficient HVAC systems in Alcoa or Tennessee?

Yes. TVA’s EnergyRight program periodically offers rebates for high-efficiency heat pumps (check current availability). Federal tax credits under the Inflation Reduction Act provide up to 30 % of the project cost (maximum $2,000) for qualifying heat pumps and up to $600 for advanced air conditioners. Some high-SEER mini-split systems also qualify. We’ll identify eligible models, supply the documentation you need for filing, and help you submit rebate paperwork.

Do I need permits and inspections for an HVAC replacement in Alcoa, and who handles them?

Blount County requires a mechanical permit for any equipment replacement that alters refrigerant lines, ductwork, or electrical connections. As a licensed HVAC contractor, we obtain the permit, schedule the city/county inspection, and ensure the installation meets the 2021 International Residential Code and local amendments. Permit fees are included in your quote, and you’ll receive a copy of the final inspection approval for your records.

What warranties and maintenance options come with a new HVAC system?

Most manufacturers provide a 10-year limited parts warranty when the equipment is registered within 60 days. We add a 1-year labor warranty at no extra cost and offer optional extended labor coverage up to 10 years. To keep the warranty valid and maintain peak efficiency, we recommend two tune-ups per year. Our Comfort Club plan includes those visits, priority scheduling, no overtime charges, and discounts on accessories—all for one low monthly fee.

HEP Heat and Air
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(423) 228-7742