- HEP Heat and Air
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Allardt
When the summer heat or winter chill hits Allardt, homeowners turn to HEP’s NATE-certified technicians for swift, stress-free HVAC unit replacement. Our seasoned pros arrive on time, diagnose your old system with precision, and install a state-of-the-art unit that’s perfectly sized for your home. From detailed load calculations to meticulous airflow balancing, we handle every step so you can enjoy quieter operation, lower energy bills, and that just-right indoor climate all year long.
Backed by industry-leading warranties and a reputation built on honesty, we treat you like a neighbor—because you are one. Choose HEP and relax while we pull permits, haul away the outdated equipment, and leave your home spotless. Ready to feel the difference that true expertise makes? Give us a call today and reclaim your comfort.
FAQs
How can I tell if it’s time to replace my HVAC system rather than repair it?
Most units last 12–15 years. If your system is in that age range, needs frequent repairs, struggles to keep set temperatures, causes unusually high energy bills, or uses R-22 refrigerant that’s being phased out, replacement is usually more cost-effective than another major repair.
What size HVAC unit does my Allardt home need?
Proper sizing depends on square footage, insulation quality, window placement, ceiling height, and even shade from surrounding trees. Our NATE-certified technicians perform a Manual J load calculation to determine the precise tonnage and airflow your home requires, preventing problems like short cycling, uneven temperatures, and wasted energy.
How long does a typical HVAC replacement take and what should I expect during the visit?
Most standard change-outs can be completed in one day. We start with a pre-installation walkthrough, protect your floors and furniture, remove and recycle the old equipment, update or replace the refrigerant lines and electrical connections, install the new indoor and outdoor units, pressure-test and evacuate the system, charge it with the correct refrigerant, and verify operation. Before leaving, we demonstrate thermostat functions and provide maintenance tips.
Are there energy-efficiency incentives or rebates available in Tennessee for a new HVAC system?
Yes. TVA’s EnergyRight program, local utility rebates, manufacturer promotions, and federal tax credits for qualifying ENERGY STAR® heat pumps and air conditioners can save you hundreds—sometimes thousands—of dollars. We’ll help you gather efficiency ratings (SEER2, HSPF2), fill out paperwork, and submit proof of installation so you receive every dollar you’re eligible for.
How much will a replacement cost and what financing options do you offer?
Costs vary with equipment efficiency, capacity, duct modifications, and accessory add-ons (smart thermostats, IAQ products). In Fentress County, a typical full system replacement ranges from $6,500 to $12,000. We partner with lenders who offer 0% APR promotional financing for up to 18 months or low-interest plans up to 120 months, subject to credit approval.
Why should I trust a NATE-certified technician for my HVAC replacement?
North American Technician Excellence (NATE) certification requires rigorous testing on installation, service, and safety. Choosing a NATE pro means your system is sized, installed, and commissioned according to industry standards, preserving manufacturer warranties, maximizing efficiency, and reducing the risk of premature failures—giving you peace of mind that the job is done right the first time.