Trusted Technicians
Trusted Technicians | Heating and Air Conditioning | Allardt
Whether your mountain mornings in Allardt start with a chill or the afternoon sun turns up the heat, HEP’s trusted technicians are ready to keep you comfortable. Our certified pros arrive on time, listen to your concerns, and leverage years of hands-on experience to fine-tune every component of your heating and air conditioning system. From swift diagnostics and energy-saving upgrades to meticulous cleanings and full unit replacements, we make sure your home feels just right—season after season.
Customers across Fentress County know they can count on us for transparent pricing, honest recommendations, and workmanship that stands the test of time. When you invite HEP into your home, you’re choosing courteous experts who respect your schedule, protect your property, and back every job with iron-clad guarantees. Discover the difference that genuine care and hometown pride can make—schedule your visit today and enjoy worry-free heating and air conditioning comfort all year long.
FAQs
What heating and cooling systems do your technicians service in Allardt?
Our certified HVAC technicians work on all major residential and light-commercial systems, including central air conditioners, heat pumps, gas and electric furnaces, ductless mini-splits, geothermal units, and packaged rooftop equipment. Whether your equipment is brand new or more than 20 years old, we have the diagnostic tools and factory-approved parts to repair, maintain, or replace it.
Are your technicians licensed, insured, and background-checked?
Yes. Every technician on our Allardt team holds current Tennessee HVAC licensure, carries full liability and workers’ compensation insurance, and undergoes a comprehensive background and drug screening. We also require continuing education each year to keep our staff up-to-date on the latest codes, safety practices, and high-efficiency technologies.
How fast can you respond to an HVAC emergency in Allardt?
We provide 24/7 emergency service throughout Fentress County. Calls received before 10 p.m. are typically answered within 60–90 minutes, and overnight calls are prioritized for first-morning dispatch. Our technicians arrive in fully stocked service vans so most breakdowns can be fixed on the first visit, even on weekends and holidays.
Do you offer preventive maintenance plans, and what do they include?
Yes. Our ComfortGuard Maintenance Plan includes two seasonal tune-ups per year, a 21-point inspection, filter replacement, condensate drain cleaning, thermostat calibration, and safety checks on all electrical and gas components. Members receive priority scheduling, a 15 % repair discount, and extended labor warranties—helping you lower utility costs and prevent unexpected breakdowns.
Which HVAC brands do you install or replace?
We are an authorized dealer for Trane, Rheem, and Mitsubishi Electric, but our installation team can source and set up virtually any brand requested, including Carrier, Lennox, Goodman, and York. All new systems come with manufacturer warranties plus our own one-year labor guarantee to ensure total peace of mind.
How can your technicians help improve my home’s indoor air quality?
After a free in-home assessment, we can recommend solutions such as whole-house media filters, UV germicidal lights, humidifiers/dehumidifiers, and energy-recovery ventilators. We also offer duct inspections and sealing to eliminate leaks that pull contaminants into your living space. Our goal is to reduce allergens, control humidity, and ensure healthier air for every family in Allardt.