Emergency Support
Emergency Support | HVAC Unit Replacement | Heating and Air Conditioning | Altamont
When an unexpected freeze or heatwave sidelines your comfort in Altamont, HEP’s emergency team is ready 24/7 to restore calm to your home. One call launches a crew of licensed technicians armed with fully stocked trucks, advanced diagnostic tools, and decades of local know-how. We work fast—often within hours—to evaluate your failing system, explain your options in plain language, and keep you informed every step of the way. No hidden fees, just honest service that puts your family’s safety and budget first.
If repair isn’t the smartest choice, our specialists can perform an immediate HVAC unit replacement, installing an energy-efficient model that slashes utility bills and carries a rock-solid warranty. From seamless removal of the old equipment to precise calibration of the new, we handle every detail so you can return to relaxing in perfect indoor comfort—no matter what Tennessee weather throws at you.
FAQs
What should I do if my HVAC system stops working after business hours in Altamont?
First, turn the system off at the thermostat to prevent further damage. Check your breaker panel to confirm the HVAC circuit hasn’t tripped and inspect or replace the air filter if it is clogged. If the unit still will not start, call our 24/7 emergency hotline. We always have a live dispatcher on duty who will gather key details—such as the age of your system, recent issues, and any unusual noises or smells—so our on-call technician arrives prepared with the right parts and tools.
How fast can your emergency team reach my home in Altamont?
Because we station technicians and fully stocked service vehicles throughout the eastern Sierra region, including central Altamont, our average response time is 60–90 minutes. During peak heatwaves or cold snaps it may take slightly longer, but you will receive a text message with real-time GPS tracking of your technician’s location and an updated ETA so you can plan accordingly.
Is same-day HVAC unit replacement really possible?
In many cases, yes. We maintain on-hand inventory of the most common 2- to 5-ton gas furnaces, air conditioners, and heat pumps used in Altamont homes. If diagnostics show your existing unit has a failed compressor, cracked heat exchanger, or other catastrophic issue, we can secure HOA or city permits electronically, remove the old system, and install a new, code-compliant unit the same day. Complex installs (e.g., limited attic access or custom ductwork) may roll into a second day, but we provide temporary heaters or portable ACs at no charge until the job is complete.
Which brands and types of equipment do you carry for emergency replacements?
We are factory-authorized dealers for Trane, Lennox, and Daikin, and we stock high-efficiency split systems, packaged rooftop units, and dual-fuel heat pumps. All emergency replacement units come with manufacturer warranties of 10 years on parts and up to 12 years on compressors when registered, plus our own two-year labor warranty. If you prefer another brand, we can usually source it within 24 hours from our regional distribution hub in Reno.
How much does an emergency HVAC replacement cost, and do you offer financing?
Pricing varies by capacity, efficiency rating, and installation complexity, but most Altamont homeowners spend between $6,500 and $11,000 for a complete emergency replacement, including permits, removal, installation, and haul-away. To ease the financial burden, we partner with GreenSky and Synchrony to offer 0% interest for 18 months or long-term financing up to 120 months with low monthly payments. We also accept major credit cards and provide instant rebate processing for qualifying ENERGY STAR systems.
Will a new HVAC unit lower my utility bills in Altamont’s climate?
Yes. Replacing a 10- to 15-year-old system (typically SEER 10–13) with today’s 16–20 SEER air conditioners or variable-speed heat pumps can cut cooling costs by 30–50%. For heating, a new 96% AFUE furnace can reduce gas consumption by up to 25% compared to an 80% unit. Many customers see their investment pay back in energy savings within 5–7 years, and local utility rebates plus potential federal tax credits of up to $2,600 further accelerate the return on investment.