- HEP Heat and Air
- Hometown Service

Hometown Service
Hometown Service | HVAC Unit Replacement | Heating and Air Conditioning | Andersonville
From the first handshake to the final thermostat test, HEPâs Hometown Service treats every Andersonville home as if it were our own. When your aging system struggles against East Tennesseeâs muggy summers and brisk winter mornings, our NATE-certified technicians step in with precision sizing, transparent pricing, and a mess-free promise for seamless HVAC unit replacement. We handle all major brands, pull the necessary permits, and recycle your old equipmentâso you can get back to enjoying even temperatures without lifting a finger.
Upgrading with HEP means more than new hardware; itâs a pathway to lower utility bills, quieter nights, and warranties that keep surprises at bay. Flexible financing, same-day installs, and a hometown smile come standard. Ready to feel the difference a fresh system can make? Give us a call today, and let Andersonvilleâs most trusted comfort crew put total climate control at your fingertips.
FAQs
How do I know itâs time to replace my HVAC unit rather than repair it?
Several warning signs suggest replacement is more cost-effective than repair: (1) Your system is 12â15 years old or older; (2) energy bills keep rising despite regular maintenance; (3) frequent, costly breakdownsâif annual repairs exceed 30% of the price of a new system, replacement is usually smarter; (4) uneven temperatures or excessive noise; and (5) your current unit still uses R-22 (Freon), which is no longer manufactured and can be expensive to recharge. A free in-home evaluation from Hometown Service Heating & Air Conditioning can confirm whether a new, high-efficiency model will save you money in the long run.
What size HVAC system do I need for my Andersonville home?
Proper sizing depends on much more than square footage. Our comfort consultants perform a Manual J load calculation that factors in local Andersonville climate data, insulation levels, window type and placement, ceiling height, number of occupants and even heat-producing appliances. An accurately sized system prevents short cycling, maximizes energy efficiency, and extends equipment life. Weâll present you with options and explain the pros and cons of each capacity before you decide.
How long does an HVAC replacement take from start to finish?
Once you approve a quote, most standard change-outs (replacing an existing furnace and air conditioner with similar equipment) can be completed in a single dayâtypically 6â10 hours. If ductwork modifications, zoning, or indoor air-quality add-ons are needed, the project can extend to 2â3 days. We schedule permit inspections with Andersonvilleâs building department in advance so the timeline stays on track.
What is the average cost of a new HVAC system in Andersonville?
Prices vary by efficiency rating, brand, and system type, but for a typical 2,000-sq-ft single-family home you can expect: ⢠Standard 14â15 SEER/80% AFUE split system: $6,500â$8,500 installed ⢠High-efficiency 16â18 SEER/96% AFUE system: $9,000â$12,000 installed ⢠Variable-speed or heat-pump system with 18â20 SEER: $12,000â$16,000 installed These figures include equipment, labor, permits, and basic thermostat. We provide firm, written estimates after an in-home consultationâno surprises.
Do you offer financing or rebates for HVAC replacements?
Yes. We partner with reputable lenders to offer low-interest, no-money-down financing options ranging from 12- to 72-month terms. Many Andersonville customers qualify for utility company rebates (up to $650 for high-efficiency heat pumps) and federal tax credits of up to 30% of project cost, capped at $2,000, under the Inflation Reduction Act. Our team handles the paperwork so you donât leave money on the table.
What kind of warranty and ongoing maintenance should I expect?
All systems we install come with a 10-year manufacturerâs parts warranty and a 1- to 2-year labor warranty. Registering the equipment within 60 days ensures full coverage. We also include a complimentary first-year maintenance visit. After that, you can enroll in our Comfort Club for twice-a-year tune-ups, priority service, and 15% repair discounts. Regular maintenance keeps your new system efficient, protects the warranty, and extends its lifespan.