Same-day Appointments
Same-day Appointments | Heat Repair | Heating and Air Conditioning | Apison
When your Apison home suddenly feels more like the North Pole or a steamy greenhouse, you don’t have time to wait days for comfort to return. HEP’s licensed technicians are on call for same-day appointments, arriving fully stocked and ready to diagnose, fix, and fine-tune any furnace or heat pump issue. From strange noises and uneven temperatures to complete system breakdowns, we combine decades of heating and air conditioning know-how with friendly, small-town service that respects your schedule and your budget.
Our transparent pricing, 24/7 live dispatch, and iron-clad workmanship guarantee mean you can schedule heat repair with total confidence—morning, noon, or midnight. One call and we’ll get your system humming efficiently again, so you can enjoy cozy nights, lower energy bills, and peace of mind all season long.
FAQs
How fast can you get to my home in Apison for same-day heat repair?
If you call before 3:00 p.m. Monday through Saturday, we can normally dispatch a technician within 2–4 hours. For calls that come in after 3:00 p.m. or on Sundays and major holidays, we still offer emergency service, but arrival may extend to 4–6 hours depending on call volume. Our technicians are stationed throughout Hamilton County, so you never pay extra travel time because you live in Apison.
What kinds of heating systems do you repair on a same-day basis?
Our team is trained, licensed, and stocked to work on gas furnaces, electric furnaces, heat pumps, dual-fuel systems, ductless mini-splits, and packaged rooftop units. We carry the most common OEM and universal replacement parts for Trane, Carrier, Lennox, Goodman, Rheem, Ruud, York, and Mitsubishi systems on our trucks, allowing us to resolve about 85 % of breakdowns during the first visit.
Is there an extra fee for booking a same-day or emergency appointment?
During normal business hours (8 a.m.–5 p.m.) there is no added fee for same-day service—our standard diagnostic rate applies. After 5 p.m., on Sundays, or on federal holidays we charge a modest emergency surcharge that will be quoted up front over the phone. All repair pricing is flat-rate, so you know the full cost before any work begins, and we waive the diagnostic fee if you approve the repair.
Are your technicians qualified and insured to work on my heating equipment?
Yes. Every technician holds EPA Section 608 certification, Tennessee Mechanical Contractor or HVACR Limited License, and passes an annual background and drug screening. We carry $2 million in general liability insurance and full workers’ compensation for your protection. Our company is also an authorized warranty service provider for several leading manufacturers, so factory warranties remain intact.
What should I do while waiting for the technician to arrive?
1. Turn off the heating unit at the thermostat to prevent further damage. 2. Check that all vents are open and the filter is reasonably clean—clogged airflow can trigger safety shutdowns. 3. Keep any pets secured and clear a 3-foot workspace around the furnace or air handler so the technician can start immediately. 4. Gather the make, model, and approximate age of the system, plus any error codes showing on the thermostat—this information helps us pre-plan the repair.
What happens if my system can’t be repaired the same day?
If a specialty part is required that we don’t stock locally, we’ll place an expedited order and return the next business day—often before noon. In the meantime, we can provide safe space heaters at no charge and perform temporary fixes when possible. Should repair costs exceed 50 % of the price of a new system, we’ll give you a side-by-side quote for replacement and apply today’s diagnostic fee toward the installation if you choose to upgrade.