- HEP Heat and Air
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Heat Repair | Heating and Air Conditioning | Apison
When the chill settles over Apison and your furnace falters, HEP’s transparent pricing takes the stress out of heat repair. Our certified technicians arrive on time, evaluate your system, and present a clear, flat-rate quote before a single wrench turns. No confusing line items, no surprise fees—just honest numbers you can approve with confidence.
From emergency fixes at midnight to routine maintenance that keeps energy bills low, we bring decades of experience and a truck stocked with genuine parts to every call. You’ll feel the warmth of reliable service, a 100 % satisfaction guarantee, and the peace of mind that comes from knowing exactly what you’re paying for—nothing more, nothing less.
FAQs
What does “transparent pricing” mean for your heat repair services in Apison?
Transparent pricing means you know every cost before we begin any work. We list labor rates, part prices, and any potential add-ons in writing, then ask for your approval. There are no hidden fees, overtime surcharges, or surprise mark-ups when the job is finished.
How much does a typical heat repair visit cost?
Most residential heat repairs in Apison range from $149 to $650, depending on the part that failed (igniters, blower motors, control boards, etc.). We charge a flat diagnostic fee of $79 to identify the problem, which is waived if you approve the repair. All parts and labor are priced individually on the estimate so you see exactly where your money goes.
Do you offer free estimates or second opinions?
Yes. If another contractor has quoted you a repair, we will provide a no-obligation second opinion at no charge. For new customers who suspect a heat issue but are unsure of the cause, we perform our standard $79 diagnostic, which is later credited toward the repair when you hire us.
Can the quoted price change after the work begins?
Only if we discover an unrelated issue that was impossible to see during the initial inspection—and we always stop, explain the finding, and give you a new written quote first. If you decline the additional work, we finish the originally approved repair at the agreed price, so you stay in control of your budget.
Which heating systems and brands do you repair under your transparent pricing policy?
Our technicians are factory-trained to service gas furnaces, electric furnaces, heat pumps, mini-splits, and hybrid systems from major brands including Trane, Carrier, Lennox, Rheem, Goodman, York, Daikin, and Amana. If a proprietary part is needed, we show you the manufacturer’s price sheet so you can verify our cost plus the flat labor rate.
How quickly can you schedule a heat repair in Apison, especially during peak season?
We reserve same-day and next-day appointments for Apison residents. Calls received before 2 p.m. are usually handled the same evening, even in January. Emergency service is available 24/7 for a fixed after-hours fee disclosed on the phone, and you will always receive an exact repair quote before we start any nighttime or weekend work.