- HEP Heat and Air
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Apison
Looking for a worry-free way to upgrade your comfort in Apison? HEP’s NATE-certified technicians make HVAC unit replacement feel effortless, guiding you from the first consultation to the final thermostat test with clear communication and upfront pricing. Our team’s rigorous training means we size, install, and calibrate your new system to the exact needs of your home, maximizing energy efficiency and lowering monthly utility bills—often on the very first cycle. We show up on time, wear shoe covers inside, and haul away the old equipment so you can start enjoying a quieter, cleaner indoor climate right away.
Because we live and work in the same Tennessee humidity you do, we stock industry-leading heat pumps, gas furnaces, and dual-fuel solutions that stand up to Apison’s hot summers and brisk winters. From flexible financing options to 24/7 emergency support, HEP delivers peace of mind long after installation day. Schedule your free assessment today and discover why local homeowners trust our experts when reliability, comfort, and savings matter most.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
Age, efficiency, and frequency of breakdowns are the main indicators. If your system in Apison is 10–15 years old, uses R-22 refrigerant, or your energy bills keep climbing despite regular maintenance, replacement is usually more economical. A rule of thumb is: if a needed repair costs more than 40% of the price of a new system, replacement is the smarter choice. Our NATE-certified technicians can perform a load calculation and cost-benefit analysis to help you decide.
What does it mean that your technicians are NATE-certified, and why should I care?
NATE (North American Technician Excellence) is the nation’s largest independent certification organization for HVAC professionals. Technicians must pass rigorous, proctored exams covering installation, service, and core HVAC principles. For you, this means the work on your new HVAC unit is done to the highest industry standards, ensuring proper sizing, safe installation, peak efficiency, and compliance with Tennessee’s building codes.
How do you determine the right size HVAC system for my Apison home?
We use Manual J heat-gain and heat-loss calculations, factoring in Apison’s humid subtropical climate, square footage, insulation levels, window orientation, occupancy, and even appliance heat output. Oversized systems short-cycle and waste energy; undersized systems run continuously and fail to maintain comfort. Proper sizing maximizes efficiency, indoor air quality, and equipment life.
What should I expect during the HVAC replacement process?
1) Pre-visit: We schedule a free in-home assessment and load calculation. 2) Proposal: You receive equipment options, efficiency ratings, and financing or rebate details. 3) Installation day: Our crew arrives on time, protects your floors, removes the old unit responsibly, installs the new system, updates ductwork or thermostats as needed, and runs a full performance test. Most replacements in Apison are completed in one day. 4) Walk-through: We show you system operations, thermostat programming, and maintenance tips. 5) Post-install: You get all warranty documents and a follow-up call within 48 hours to ensure satisfaction.
Are there rebates, tax credits, or financing options available for a new HVAC system in Apison?
Yes. ENERGY STAR-qualified heat pumps and high-SEER air conditioners may be eligible for federal tax credits of up to 30% (subject to annual limits). Local utility companies in Hamilton County often offer rebates for high-efficiency equipment or smart thermostats. We partner with finance providers offering 0% APR promotional terms or low-monthly-payment plans. Our office handles all paperwork to make sure you don’t leave any incentives on the table.
How can I keep my new HVAC system running efficiently after installation?
Sign up for our preventive maintenance plan. It includes bi-annual tune-ups, filter changes, thermostat calibration, refrigerant level checks, and priority scheduling. Regular maintenance preserves your manufacturer’s warranty, reduces energy consumption by up to 15%, and can extend system life beyond 15 years. Between visits, you should change or clean filters every 30–60 days, keep outdoor condenser coils clear of debris, and ensure supply and return vents remain unobstructed.