Emergency Repairs
Emergency Repairs | Heating and Air Conditioning | Apison
When your system falters on the coldest night or quits during a steamy Tennessee afternoon, HEP is the name Apison trusts for fast, no-nonsense emergency repairs. Our technicians arrive with fully stocked vehicles, advanced diagnostic tools, and the know-how to restore comfort on the first visit—whether the culprit is a failed blower motor, frozen coil, tripped breaker, or mysterious rattle that’s kept you awake. We’re local, which means we can usually be at your door in less time than it takes to brew a fresh pot of coffee, and we back every repair with transparent pricing and a satisfaction guarantee.
Homeowners call us at all hours because they know we treat every crisis as if it’s happening in our own homes. From troubleshooting legacy furnaces to reviving the latest smart-enabled heat pumps, our team is ready 24/7 to safeguard your family’s health, protect sensitive electronics, and keep pipes from freezing. If you need reliable heating and air conditioning help right now, reach out to HEP—Apison’s round-the-clock comfort experts.
FAQs
Do you offer 24/7 emergency HVAC service in Apison?
Yes. Our technicians are on call 24 hours a day, 7 days a week—including weekends and holidays—to handle urgent heating or cooling failures anywhere in Apison and the surrounding Chattanooga metro area.
What types of problems qualify as an HVAC emergency?
Anything that threatens your family’s safety or comfort right away: complete loss of heating or cooling, system short-cycling that could damage the compressor, burning odors or electrical sparks, refrigerant leaks, frozen coils, carbon-monoxide alerts, or water leaks that can damage property. If you’re unsure, call us and we’ll help you decide whether it’s an emergency or a standard repair.
How quickly can you arrive after I call?
For Apison addresses we normally dispatch a certified technician within 60–90 minutes. During extreme weather or city-wide outages we triage calls by urgency, but even then you’ll get an estimated arrival time when you speak with our live dispatcher.
What will the emergency repair cost?
There is a flat emergency diagnostic fee that covers travel and system inspection outside normal business hours. After diagnosing the problem your technician will give you upfront, no-surprise pricing for the repair. If you approve the work, we credit the diagnostic fee toward the total repair cost. We also offer financing options for larger repairs and honor manufacturer warranties when applicable.
Can most emergencies be fixed in a single visit?
Yes—about 85 % of emergency calls are resolved on the spot. Our trucks are stocked with the most common replacement parts for furnaces, heat pumps, air conditioners, and thermostats. If we need a specialty part, we’ll secure it through our local supply network and perform a temporary fix to keep you comfortable until the final repair is completed.
How can I avoid future HVAC emergencies?
Regular maintenance is the best prevention. We recommend two tune-ups a year: one in spring for the cooling system and one in fall for the heating system. Maintenance includes cleaning coils, inspecting electrical components, checking refrigerant charge, lubricating motors, and verifying safety controls. Enrolling in our Comfort Club maintenance plan also gives you priority scheduling and discounts on any future emergency work.