- HEP Heat and Air
- Reliable Comfort

Reliable Comfort
Reliable Comfort | Heat Repair | Heating and Air Conditioning | Athens
When your Athens home grows chilly and the thermostat won’t budge, you need a team that shows up fast, diagnoses precisely, and fixes the problem right the first time. HEP’s Reliable Comfort Heating & Air Conditioning brings decades of local experience to every heat repair call, arriving with fully stocked trucks, advanced diagnostic tools, and technicians who treat your home with respect. From worn igniters and malfunctioning thermostats to full furnace breakdowns, we restore warmth quickly while keeping you informed at each step, so there are no surprises—only cozy rooms and peace of mind.
Our neighbors trust us because we pair small-town courtesy with industry-leading expertise. We work around your schedule, offer transparent up-front pricing, and back all workmanship with a satisfaction guarantee. Whether you’re facing an emergency on a frosty night or just notice rising energy bills, let HEP turn that chilly worry into lasting comfort—so you can get back to cheering on the Dawgs, exploring Five Points, or simply enjoying a quiet night in your perfectly heated Athens home.
FAQs
What kinds of heating equipment can Reliable Comfort repair in the Athens area?
Our certified technicians service virtually every residential and light-commercial heating system used in Athens, including gas and electric furnaces, heat pumps, dual-fuel hybrids, ductless mini-splits, package units, and air-handler/air-conditioner combinations. We work on all major brands such as Trane, Carrier, Rheem, Lennox, Goodman, York, and more, so you can rely on us whether your system is five years old or twenty.
How do I know if my heater needs professional repair instead of a DIY fix?
Call us if you notice any of these warning signs: uneven room temperatures, sudden spikes in utility bills, frequent cycling on and off, strange noises or odors, cold air blowing from vents, a yellow instead of blue burner flame, or the system simply won’t start. These symptoms usually point to issues—like failed igniters, worn blower motors, or low refrigerant—that require specialized tools and training to correct safely and effectively.
What is the average cost of a heat repair visit in Athens?
While every situation is unique, most heating repairs in the Athens market fall between $150 and $600, depending on the part and labor involved. After our diagnostic inspection (a flat, upfront fee), we give you a written quote before any work begins. You’ll see line-item pricing for parts, labor, and any optional upgrades so there are no surprises at checkout.
How quickly can Reliable Comfort get my heat back on?
In peak winter we prioritize ‘no-heat’ calls, so most repairs are completed the same day you contact us—often within a few hours. We maintain a fully stocked service fleet with common replacement parts to minimize return visits. If a special-order component is required, we’ll place the order immediately and provide space heaters or temporary solutions until the job is finished.
Do you offer emergency and after-hours heating repair?
Yes. Our Athens on-call team is available 24/7/365, including holidays, for urgent situations like total system failure, gas leaks, or burning smells. Emergency dispatch incurs a modest after-hours fee, but all other pricing and warranty coverage remain the same as during normal business hours.
Will my repair be covered by any warranty or guarantee?
All parts we install carry the manufacturer’s warranty, typically one year for replacement components. In addition, Reliable Comfort includes a one-year labor guarantee—if the same part we repaired fails within 12 months due to workmanship, we’ll fix it at no charge. We also offer cost-effective maintenance plans that extend parts and labor coverage, improve energy efficiency, and keep your system’s factory warranty valid.