Transparent Upfront Pricing
Transparent Upfront Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Bean Station
At HEP, we believe comfort shouldn’t come with surprises—except the pleasant kind. When your Bean Station home needs an HVAC unit replacement, our team shows up with clear options, flat-rate quotes, and a promise that the price you see is the price you’ll pay. No hidden fees, no last-minute add-ons—just honest numbers backed by trained technicians who respect your time, property, and budget.
From the moment you schedule, you’ll know exactly what’s happening and when. We’ll assess your current system, explain energy-efficient choices tailored to Tennessee’s climate, and install your new unit with minimal disruption to your day. Everything is covered upfront, including warranties and post-installation support, so you can sit back, breathe easy, and enjoy reliable comfort season after season.
FAQs
What does “transparent upfront pricing” mean for my HVAC unit replacement in Bean Station?
It means you will know exactly what the project will cost before any work begins. After evaluating your home and comfort needs, we present a written quote that lists the equipment model, labor, permits, removal of the old unit, sales tax, and any accessories. The price you sign off on is the price you pay—there are no hidden fees, trip charges, or last-minute add-ons once the installation starts.
How do you determine the cost of replacing my heating and air-conditioning system?
Our comfort specialist performs a Manual-J load calculation, inspects your ductwork, and talks with you about efficiency goals, indoor-air-quality options, and budget. The quote is built from: • Equipment size and SEER/AFUE rating • Any required duct modifications or electrical upgrades • Labor time and difficulty (crawlspace, attic, etc.) • Permits and disposal fees • Optional add-ons such as smart thermostats or air purifiers All of these line items are spelled out on the proposal so you see how every dollar is allocated.
Do you offer free in-home estimates, and am I obligated to purchase once I receive a quote?
Yes. Estimates inside Bean Station and the surrounding Grainger County area are 100 % free. A licensed technician visits your home, completes the load calculation, and leaves you with Good-Better-Best system options and their exact prices. The estimate is obligation-free; you are welcome to compare or take time to decide. We will never pressure you with time-sensitive gimmicks or pushy sales tactics.
How long will I be without heating or cooling during the replacement?
Most standard furnace-and-air-conditioner change-outs take one working day—often 6–8 hours. We schedule at a time that minimizes inconvenience, place protective floor coverings, and remove the old unit early so the new system can be up and running the same day. For complex jobs that extend into a second day, we plan temporary heating or cooling solutions so you are never left uncomfortable overnight.
Are there financing plans, rebates, or tax credits available for Bean Station homeowners?
Absolutely. We partner with multiple lenders to offer low-interest and 0 % APR financing terms from 12 to 60 months, subject to credit approval. Bean Station residents may also qualify for TVA EnergyRight rebates on high-efficiency heat pumps, manufacturer seasonal rebates, and federal energy-efficiency tax credits up to $2,000 under the Inflation Reduction Act. During your estimate, we calculate all incentives and apply them directly to your upfront price.
What warranties and post-installation support come with a new HVAC system?
Every system we install includes a 10-year manufacturer parts warranty, a 10-year labor warranty backed by our company, and a one-year 100 % Satisfaction Guarantee—if you’re not happy, we make it right at no cost. We register your equipment with the manufacturer, schedule the required follow-up inspection with the county, and enroll you in our first-year maintenance plan (two precision tune-ups) at no additional charge to keep the warranty valid and your comfort uninterrupted.