- HEP Heat and Air
- System Performance

System Performance
System Performance | Thermostat Upgrades | Heating and Air Conditioning | Bean Station
When Bean Station’s hot summers and brisk winters push your HVAC system to its limits, HEP’s System Performance team is here to keep every degree under control. Our licensed technicians specialize in thermostat upgrades that replace outdated dials with smart, Wi-Fi enabled precision, giving you the power to adjust comfort settings from your phone, automate schedules, and slash monthly energy bills without sacrificing a single ounce of comfort.
From the moment we arrive, you’ll notice the HEP difference: respectful, on-time professionals who test, calibrate, and optimize your entire heating and air setup to ensure your new thermostat communicates flawlessly with the system you already own. We’ll even walk you through the app before we leave, so you can start saving money and living more comfortably the same day. Ready to dial in perfect indoor weather, season after season? Call or click to schedule your upgrade with your hometown HVAC pros today.
FAQs
Why should I consider upgrading my thermostat in Bean Station, TN?
Older manual thermostats can be off by several degrees and don’t adapt to temperature swings common in Bean Station’s humid summers and chilly winters. Upgrading to a programmable or smart thermostat improves accuracy, automates setback schedules, and allows remote adjustments. The result is better comfort, lower utility bills, and reduced wear on your heating and cooling equipment.
What types of thermostat upgrades are available for my HVAC system?
We install three main categories: 1) 7-day or 5-2 programmable thermostats that let you set different temperatures for weekdays and weekends. 2) Wi-Fi connected thermostats that give you smartphone control and basic usage reports. 3) Smart learning thermostats that create schedules automatically, integrate with voice assistants, and provide advanced energy analytics. All models we carry are ENERGY STAR® certified and compatible with most gas furnaces, heat pumps, and dual-fuel systems used in this region.
Will a new thermostat work with my existing heating and air conditioning equipment?
In nearly every case, yes. During our free onsite evaluation we identify your system type (single-stage, multi-stage, heat pump, or dual-fuel) and check control wiring. If extra conductors are needed for power (a C-wire), we can usually add one or install a power adapter. We also verify voltage to ensure the thermostat matches your 24-volt low-voltage HVAC controls, preventing damage and ensuring full feature availability.
How much can I expect to save on energy bills after a thermostat upgrade?
ENERGY STAR® estimates programmable and smart thermostats can save the average homeowner 8–15 % on heating and cooling costs. In Bean Station, where HVAC can account for more than half of annual energy use, that translates to roughly $120–$250 per year for a typical 1,800-sq-ft home. Savings depend on how well you use scheduling features, the efficiency of your HVAC system, and your home’s insulation.
What is involved in professional thermostat installation and how long does it take?
A standard upgrade takes 45–90 minutes. We shut off power to the HVAC system, remove the old thermostat, label and connect wires to the new unit, secure the mounting plate, and run a system test. For smart models, we connect the thermostat to your home’s Wi-Fi, perform firmware updates, and walk you through the mobile app. Before leaving, we program initial schedules based on your preferences and verify heating, cooling, and auxiliary heat engage correctly.
Can I control my HVAC system remotely and receive performance alerts after upgrading?
Yes. Wi-Fi and smart thermostats allow full remote control through iOS and Android apps, web dashboards, or voice assistants such as Alexa and Google Home. You can adjust temperatures, switch modes, and check indoor humidity from anywhere. Many smart models send push notifications for filter reminders, extreme temperature events, or if the system runs longer than normal—often the first sign your unit needs service—helping you avoid expensive breakdowns.