Emergency Service
Emergency Service | Air Conditioning | Heating and Air Conditioning | Beersheba Springs
When the Beersheba Springs heat turns stifling, HEP’s emergency service team is on call 24/7, racing to restore cool comfort to your home with expert air conditioning repairs and rapid-response replacements. Our certified technicians arrive fully equipped, pinpoint problems fast, and back every fix with transparent pricing and a workmanship guarantee—so you can breathe easy even on the hottest Tennessee afternoon.
From whisper-quiet tune-ups that slash energy bills to last-minute system swaps that keep your family safe, we treat every customer like a neighbor because, here on the Mountain, you are. Call now, and let HEP bring dependable relief and hometown care to your air conditioning—any hour, any day.
FAQs
What situations count as an air-conditioning emergency in Beersheba Springs?
Any issue that threatens your family’s safety, comfort, or the integrity of the equipment is an emergency. Examples include complete system failure during a heat wave, electrical burning smells, refrigerant leaks, repeatedly tripped breakers, or an AC that blows only hot air while indoor temperatures climb. If you are unsure, call us—our dispatcher will help you decide whether immediate service is needed.
How fast can your technicians reach my home or business in Beersheba Springs?
Because we keep an on-call team stationed in Grundy County, most addresses in Beersheba Springs are reached within 60–90 minutes, day or night, weekends and holidays included. Dispatchers track GPS-equipped vans to route the closest technician, and you’ll receive a text or call with the estimated arrival time so you know exactly when help is coming.
Do you work on every brand and type of air conditioner?
Yes. Our EPA-certified technicians are trained on all major residential and light-commercial systems, including central split systems, heat pumps, ductless mini-splits, and packaged rooftop units. We carry a broad parts inventory covering leading brands like Trane, Carrier, Goodman, Rheem, Lennox, and Daikin, and we have supplier agreements for overnight parts if something rare is needed.
What will emergency AC repair cost, and do you provide upfront pricing?
We charge a flat emergency diagnostic fee that covers travel to Beersheba Springs and a complete system inspection. After diagnosing the problem, your technician will present a written, upfront quote that details parts, labor, and any after-hours surcharges—no work begins until you sign off. If you choose not to proceed, you only owe the initial diagnostic fee. We also accept major credit cards and offer short-term financing on larger repairs.
Is there anything I should do before the technician arrives?
For safety, turn the thermostat to OFF and switch the AC breaker off if you smell burning, see sparks, or suspect an electrical issue. If ice is visible on the outdoor or indoor coil, leave the system off and allow it to thaw. Clear pets, furniture, and debris from around the indoor air handler and outdoor condenser so our technician has easy access. Avoid opening windows if outdoor humidity is high—this prevents moisture damage to your home.
Are your emergency services licensed, insured, and guaranteed?
Absolutely. We hold a Tennessee HVAC contractor’s license, maintain full liability and workers’ compensation insurance, and all technicians undergo background checks and ongoing factory training. Every emergency repair comes with a 1-year parts and labor warranty, and if the same component fails within that period, we fix it again at no charge. Your comfort and peace of mind are our top priorities.