Maintenance Plans

Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Belvidere

When the Illinois humidity hits its peak, nothing feels better than reliable air conditioning that fires up without hesitation. HEP’s Maintenance Plans keep your Belvidere home cool and comfortable by giving your system the VIP treatment—seasonal tune-ups, comprehensive inspections, filter replacements, and priority scheduling all rolled into one affordable package. Our certified technicians catch little issues before they turn into sweaty disasters, maximizing energy efficiency and extending equipment life.

Choose the plan that fits your lifestyle and budget, relax, and let us handle the rest. With HEP watching over your air conditioning, unexpected breakdowns won’t ruin your summer plans and surprise repair bills won’t wreck your wallet. Sign up today and breathe easy every time you hear that first refreshing blast of cool, conditioned air.

FAQs

What services are included in your Belvidere AC maintenance plan?

Our plan covers one comprehensive spring tune-up and a fall safety check. Each visit includes a 21-point inspection, condenser and evaporator-coil cleaning, refrigerant pressure and charge verification, thermostat calibration, electrical-connection tightening, airflow measurement, drain-line flush, filter replacement (standard 1"), and a written performance report. Members also receive priority scheduling, 15 % off repair parts and labor, and no overtime fees should an emergency arise.

How often will my air conditioner be serviced?

Because Northern Illinois winters and summers are both demanding, we schedule two service visits per year—once in early spring to prepare the cooling system and again in the fall to confirm heating safety. This biannual schedule keeps the outdoor unit free of debris after winter, ensures clean coils before peak cooling season, and maintains manufacturer warranty requirements.

Will a maintenance plan really lower my energy bills?

Yes. A clean, properly charged system can run up to 15 % more efficiently than a neglected one. Coil cleaning alone can save 5–10 % on cooling costs, and a tuned blower motor maintains correct airflow, reducing compressor run time. Over the course of Belvidere’s humid summers, these efficiency gains often offset most—if not all—of the plan’s annual cost.

What if my AC breaks down after you’ve serviced it?

Plan members jump to the front of the line with 24/7 priority dispatch. If we performed your tune-up within the past 90 days and the failure relates to a component we inspected, we waive the diagnostic fee. All other repairs are still discounted 15 %, and you’ll never pay overtime rates—even on weekends or holidays.

Is the maintenance agreement transferable if I sell my home?

Absolutely. You can transfer the remaining term to the new homeowner at no charge, which adds value to your property by giving buyers peace of mind. If you’re staying in the area, you may instead transfer the plan to your new address anywhere inside our Belvidere/Rockford service radius.

How do I enroll, and what payment options do you offer?

Enrollment is simple—call our office, book online, or ask your technician during a service visit. You can choose monthly or annual billing. We accept all major credit cards, debit cards, ACH bank drafts, and checks. There are no hidden initiation fees, and you can cancel anytime with 30 days’ notice.