- HEP Heat and Air
- Preventative Maintenance Plans

Preventative Maintenance Plans
Preventative Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Benton
When the Benton sun tests the limits of your comfort, HEP’s preventative maintenance plans step in to keep your air conditioning running like a dream. Our certified technicians perform detailed inspections, precise tune-ups, and proactive part replacements that stop minor issues before they spiral into costly breakdowns. You get priority scheduling, member-only discounts, and the peace of mind that comes from knowing your system is cared for by locals who treat your home as their own.
Regular maintenance isn’t just about surviving the heat—it’s about maximizing efficiency and extending the lifespan of your entire HVAC setup. From checking refrigerant levels to cleaning coils and calibrating thermostats, we fine-tune every component so you can enjoy cooler air, lower energy bills, and fewer surprise repairs. Join Benton neighbors who trust HEP to safeguard their comfort all year long and feel the difference a dedicated prevention plan can make.
FAQs
What does your preventive maintenance plan for air conditioners include?
Our comprehensive plan covers two seasonal tune-ups per year, priority scheduling, a multi-point inspection of critical components (refrigerant levels, coils, electrical connections, thermostat calibration, condensate drains, and safety controls), thorough cleaning of the indoor and outdoor units, lubrication of moving parts, replacement of standard 1" filters, and a written performance report for your records. Any minor issues we uncover are addressed on the spot, and we provide transparent estimates for larger repairs before any work begins.
How often should I schedule maintenance for my AC unit in Benton’s climate?
In Benton’s hot, humid summers and mild winters, we recommend two visits annually—typically in early spring and early fall. The spring visit prepares your cooling system for heavy summer use, while the fall tune-up ensures that any wear and tear is corrected and the system is ready for occasional winter heat-pump operation. Biannual service keeps components clean, catches small problems early, and ensures maximum efficiency year-round.
What are the benefits of enrolling in a maintenance plan compared to one-time tune-ups?
Members enjoy lower per-visit costs, priority service during peak season, no overtime fees, documented proof of professional care for warranty purposes, and exclusive discounts on repairs and system replacements. Because you are already on our schedule, you never have to remember to call, and your equipment receives consistent, manufacturer-recommended care that extends its life and improves comfort.
Will regular maintenance help lower my energy bills?
Yes. Dirty coils, low refrigerant, and clogged filters force your air conditioner to work harder, driving up energy consumption. A tuned and cleaned system can operate up to 20% more efficiently. Many Benton homeowners recoup the annual plan cost through lower monthly utility bills, fewer emergency repairs, and longer equipment life.
Do maintenance plans protect my manufacturer’s warranty?
Most HVAC manufacturers require documented professional maintenance to keep warranties valid. Our technicians follow the exact procedures specified by major brands, and we provide digital records you can present for any warranty claim. Neglecting annual service could void coverage, so a maintenance plan safeguards your investment.
What happens if my system breaks down between scheduled visits?
Plan members receive 24/7 priority service. If your AC fails unexpectedly, you jump to the front of the line, and we waive diagnostic fees during regular business hours. Repairs are billed at a discounted labor rate, and any parts under warranty are handled according to manufacturer terms. Your comfort is our top priority, so we aim to restore cooling the same day whenever possible.