- HEP Heat and Air
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Heating and Air Conditioning | Benton
Whether you’re bracing for a freezing Ozark night or trying to beat that Benton summer swelter, HEP’s licensed technicians make comfort effortless with expert heating and air conditioning solutions. Local homeowners and businesses count on our certified pros for precision diagnostics, transparent pricing, and workmanship that keeps energy bills low and peace of mind high. From new system installs to routine tune-ups, we bring decades of know-how right to your door—always backed by courteous service and a satisfaction guarantee.
When the unexpected happens, one call to HEP gets a fully stocked van rolling toward you, ready for same-day repairs that restore perfect temps fast. We handle everything from whisper-quiet heat pumps to smart thermostats, all while respecting your schedule and space. Trust our team in Benton to keep the indoor climate just right, season after season, so you can spend less time worrying about your HVAC and more time enjoying home.
FAQs
What HVAC services do your licensed technicians provide in Benton?
Our team covers the full spectrum of heating and air-conditioning work for Benton homeowners and businesses. Services include system diagnostics, furnace and air-handler repair, air-conditioner and heat-pump repair, complete system replacement, ductwork design and sealing, indoor-air-quality upgrades (humidifiers, dehumidifiers, air purifiers), thermostat installation, and seasonal tune-ups.
Are your technicians certified and insured?
Yes. Every technician who enters your home is licensed by the State of Arkansas for HVAC work, EPA-certified for refrigerant handling, background-checked, and fully covered by liability and workers-compensation insurance. You receive safe, code-compliant service backed by both manufacturer and labor warranties.
How quickly can you respond to emergency heating or cooling repairs in Benton?
We offer 24/7 emergency dispatch within Benton and surrounding Saline County communities. Calls received before noon are almost always handled the same day, and a technician is usually on site within 2–3 hours for no-cool or no-heat situations. Our service vans are stocked with the most common replacement parts to resolve most breakdowns on the first visit.
Do you offer maintenance plans for heating and cooling systems?
Absolutely. Our Comfort Club includes two precision tune-ups per year—one for heating, one for cooling—plus priority scheduling, a 15 % discount on repairs, and no after-hours fees. Regular maintenance keeps equipment running efficiently, extends system life, maintains manufacturer warranties, and can reduce energy bills by up to 20 %.
What brands and equipment do you service or install?
Our technicians are trained to work on all major HVAC brands, including Trane, Carrier, Lennox, Goodman, Rheem, York, and Amana. For new installations we recommend high-efficiency options from Trane and Lennox, but we will gladly install any brand you prefer. We also handle ductless mini-splits, geothermal heat pumps, and smart home thermostats like Nest and Ecobee.
How can I improve my home’s energy efficiency and lower utility bills?
Start with a professional energy audit. We check insulation levels, duct leakage, equipment age, and thermostat settings. Common upgrades include sealing and insulating ductwork, installing a programmable or smart thermostat, replacing 10-plus-year-old equipment with ENERGY STAR-rated models, and adding attic insulation. Our technicians can provide a written report with projected savings and available utility rebates for Benton residents.