Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Birchwood
When Birchwood homes and businesses need dependable climate control, they turn to HEP’s certified technicians for prompt, precision-engineered HVAC unit replacement. From the first inspection to the final airflow test, our team handles every detail with the care you’d expect from neighbors who live and work right here in Hamilton County. We remove outdated systems, size and install high-efficiency equipment, and fine-tune settings so you enjoy quieter operation, lower utility bills, and year-round comfort—backed by transparent pricing and rock-solid warranties.
Whether your old furnace struggles through another chilly morning or your A/C limps along in July, one call to HEP brings rapid scheduling, honest recommendations, and financing options that fit your budget. Let us swap stress for serenity with a seamless upgrade that keeps your indoor environment perfect, no matter what Tennessee’s weather decides to do next. Schedule today and feel the difference tomorrow.
FAQs
How do I know whether my HVAC system in Birchwood needs replacement instead of repair?
Several warning signs point toward replacement: the unit is 10–15 years old, repair costs exceed 30 % of the price of a new system, energy bills are rising despite regular service, and the equipment can no longer keep consistent temperatures or control humidity. Our certified technicians perform a full load calculation, inspect major components, and provide a repair-vs-replace cost comparison so you can make an informed decision.
What size HVAC unit is right for my home?
Proper sizing is critical. Our team conducts a Manual J load analysis that factors in square footage, window area, insulation levels, duct condition, local Birchwood climate data, and occupancy patterns. Using these figures we recommend a system with the correct BTU/h and SEER2 rating to avoid short-cycling, excessive run times, and wasted energy. An accurately sized unit maximizes comfort, efficiency, and equipment lifespan.
How long does a typical HVAC replacement take and will I be without heating or cooling during the process?
Most residential replacements are completed in one working day. We begin by protecting floors and furnishings, recover old refrigerant per EPA rules, remove the existing air handler, condenser, and associated components, then install and commission the new equipment. Power will be off for several hours, but we coordinate the timeline so you experience minimal downtime. For larger or more complex jobs, we’ll let you know in advance if an extra day is needed.
Are there energy-efficient options or rebates available for Birchwood homeowners?
Yes. We install high-efficiency heat pumps, furnaces, and air conditioners with SEER2 ratings up to 20+ and AFUE ratings up to 98 %. TVA EnergyRight and many utility companies offer cash rebates for qualifying systems, while federal tax credits of up to $2,000 are available under the Inflation Reduction Act for heat pumps meeting specific efficiency tiers. Our office handles all rebate paperwork and provides documentation for your tax preparer.
What warranties and maintenance plans do you provide with a new HVAC system?
Most of the manufacturers we represent include a 10-year parts warranty when the unit is registered within 60 days. We add a one-year labor warranty at no extra cost, with extended 5- or 10-year labor coverage available. Every replacement customer also receives their first annual maintenance visit free, after which you can enroll in our Comfort Guard Plan for seasonal tune-ups, priority scheduling, discounted repairs, and no after-hours fees.
Do you offer financing for HVAC replacements and what are the typical terms?
Absolutely. We partner with several lenders to provide flexible options: 0 % interest for 12–18 months, low-APR plans up to 120 months, and lease-to-own solutions for credit-challenged homeowners. The application is digital and takes about five minutes, with same-day approval in most cases. Financing lets you spread the investment over manageable monthly payments while enjoying lower energy bills immediately.