- HEP Heat and Air
- High-efficiency Heat Pumps

High-efficiency Heat Pumps
High-efficiency Heat Pumps | HVAC Unit Replacement | Heating and Air Conditioning | Birchwood
Enjoy year-round comfort in Birchwood without the soaring energy bills. HEP’s high-efficiency heat pumps seamlessly handle both heating and cooling, extracting the perfect indoor temperature from even the most stubborn Tennessee weather. By upgrading now, you’ll gain whisper-quiet operation, advanced humidity control, and utility savings that start showing up on the very first statement—all backed by HEP’s local expertise and a satisfaction guarantee that keeps your home cozy and your mind at ease.
When it’s time for an HVAC unit replacement, count on the crew your neighbors trust. Our certified technicians size your system precisely, remove the old equipment cleanly, and install premium, ENERGY STAR®-rated components in a single, hassle-free visit. Schedule a free estimate today and discover how simple it can be to breathe easier, lower costs, and boost your home’s value with HEP’s high-efficiency heat pumps.
FAQs
What advantages will I see by replacing my old HVAC system with a high-efficiency heat pump in Birchwood?
Upgrading to a modern heat pump can cut heating and cooling energy use by 25–50 %, immediately lowering monthly utility bills. A single system provides both heating and air conditioning, maintains steadier indoor temperatures with variable-speed technology, improves humidity control in our humid summers, and operates more quietly than older furnaces or outdoor condensers. You’ll also reduce your home’s carbon footprint and may qualify for federal tax credits, Tennessee Valley Authority (TVA) rebates, and manufacturer warranties of up to 10 years.
How can I tell whether my current HVAC unit needs replacement instead of another repair?
Consider replacement when your system is 12–15 years old, requires major repairs that exceed 30 % of the cost of a new unit, uses phased-out R-22 refrigerant, or can no longer keep your home comfortable during Birchwood’s temperature swings. Rising power bills, uneven room temperatures, excessive noise, and frequent service calls are signs the equipment has lost efficiency. A free in-home estimate includes a load calculation and cost-benefit analysis so you can compare repair versus replacement dollars objectively.
Will a high-efficiency heat pump keep my home warm enough during Birchwood’s colder winter nights?
Yes. Today’s cold-climate, variable-speed heat pumps are engineered to deliver full-capacity heating down to about 5 °F and will still produce useful heat below 0 °F. Integrated electric heat strips or an auxiliary gas furnace can provide automatic backup on the rare occasions temperatures drop lower. Proper sizing, sealed ductwork, and a smart thermostat ensure reliable, draft-free comfort year-round.
How much does a complete heat pump replacement cost and are rebates available?
A professionally installed, high-efficiency heat pump system for an average 2,000 sq ft Birchwood home typically runs $8,000–$15,000, including the outdoor unit, air handler, electrical upgrades, and removal of the old equipment. Costs vary with system size, SEER2/HSPF ratings, duct modifications, and indoor air-quality add-ons. Homeowners can claim a 30 % federal tax credit (up to $2,000) under the Inflation Reduction Act, apply for TVA EnergyRight rebates, and take advantage of manufacturer promotions or low-interest financing our company provides.
How long does installation take and what happens during the process?
Most replacements are completed in one full day, though extensive duct repairs can add a second day. Our crew first performs a Manual J load calculation to confirm the correct tonnage. We then safely recover refrigerant, remove the old air handler and condenser, set the new outdoor unit on a composite pad, run insulated refrigerant lines, install the indoor coil or air handler, upgrade the electrical disconnect and drain, evacuate and charge the system, and verify performance. Before we leave, we show you how to use the thermostat, register the warranty, and leave the site cleaner than we found it.
What maintenance is required to keep my new heat pump running efficiently?
Change or clean the air filter every 30–90 days, keep the outdoor unit free of leaves and grass, and rinse the coil gently with a garden hose each spring. Schedule a professional tune-up once a year; our technician will check refrigerant charge, clean indoor and outdoor coils, flush the condensate drain, tighten electrical connections, and calibrate the thermostat. Following the manufacturer’s maintenance schedule protects your warranty and ensures the unit continues delivering maximum efficiency and comfort.