Certified Technicians
Certified Technicians | Ventilation and Air Quality | Heating and Air Conditioning | Birchwood
When Birchwood homeowners call on HEP’s certified technicians, they’re inviting in a team that treats indoor comfort like a science. Our pros don’t just swap out filters and call it a day—they analyze airflow patterns, measure particulate levels, and fine-tune every component of your HVAC system so your family can breathe easier year-round. Whether you’re battling pollen season, winter stuffiness, or that mystery odor from the crawl space, we track down the source and correct it with precision tools and proven expertise in ventilation and air quality solutions.
From energy-efficient air exchangers to hospital-grade filtration upgrades and UV purification, we install, maintain, and repair the technology that keeps your air fresh and your utility bills in check. Add in 24/7 emergency service and up-front pricing, and it’s clear why neighbors across Hamilton County trust HEP to safeguard their home environment. Ready to reclaim crisp, healthy air? One call gets it done—Happy. Energy. People.
FAQs
What indoor air quality services do your certified technicians provide in Birchwood?
Our technicians offer comprehensive solutions, including whole-home air purifier installation, HEPA and UV filtration systems, humidity control (humidifiers and dehumidifiers), duct sealing and cleaning, and ventilation upgrades such as energy-recovery ventilators (ERVs). Each service begins with an on-site air quality assessment to tailor recommendations to your home’s specific needs.
How often should I have my home’s ventilation system inspected?
For most Birchwood homes we recommend a professional inspection once a year—ideally in early spring before the cooling season begins. Annual checkups help identify duct leaks, blocked vents, mold growth, or mechanical wear in HRV/ERV units, preventing costly repairs and ensuring optimal airflow and energy efficiency.
What are common signs my indoor air quality needs improvement?
Frequent allergy or asthma flare-ups, lingering odors, excessive dust, visible mold, condensation on windows, and uneven temperatures can all indicate poor air quality or inadequate ventilation. If you notice any of these symptoms, schedule an air quality test with our certified technicians to pinpoint the source and recommend corrective measures.
Are your HVAC technicians certified, and why does that matter?
Yes. All team members hold NATE (North American Technician Excellence) certification and EPA Section 608 refrigerant handling licenses. Certification ensures they have proven knowledge of heating, cooling, and ventilation best practices, safety standards, and energy-efficiency guidelines. For you, that translates to accurate diagnostics, code-compliant repairs, and manufacturer-approved installations that protect your equipment warranty.
How often should I replace or clean my HVAC filters?
Standard 1-inch fiberglass filters should be replaced every 30 days, while pleated media filters last about 90 days. High-efficiency or HEPA filters may last 6–12 months but require monthly visual inspections. Homes with pets, smokers, or allergy sufferers should replace filters more frequently. Clean filters improve airflow, reduce system strain, and capture airborne contaminants.
Can upgrading ventilation and air filtration lower my energy bills?
Absolutely. Properly balanced ventilation reduces the workload on your heating and cooling equipment by exhausting stale air and supplying fresh air without large temperature swings. High-efficiency ERV/HRV systems recover up to 80% of outgoing energy, and sealed, clean ducts can improve HVAC efficiency by 20–30%. Together, these upgrades cut utility costs while enhancing comfort and health.