Workmanship Guarantee

HEP Heat and AirWorkmanship Guarantee

Workmanship Guarantee | Heat Repair | Heating and Air Conditioning | Blaine

When your Blaine home won’t warm up and the winter wind is howling, you need more than a quick fix—you need a team that stands behind every wrench turn. HEP’s workmanship guarantee means our certified technicians don’t just restore comfort; they promise lasting performance. From the moment we arrive, we treat your furnace like our own, inspecting every component, cleaning hidden buildup, and replacing worn parts with precision. If something we serviced falters, we return promptly and make it right—no extra charge, no excuses.

That commitment is why so many neighbors trust us for heat repair year after year. We offer transparent quotes, honest timelines, and respectful service that keeps your home spotless. Whether it’s a sudden breakdown at midnight or a nagging issue that’s grown worse, you can count on HEP to deliver reliable warmth backed by a guarantee that’s as solid as our reputation in Blaine.

FAQs

What does your workmanship guarantee cover for heat repair services in Blaine?

Our workmanship guarantee covers all labor-related aspects of any heat repair we perform in Blaine. If a problem arises because of how the repair was completed—such as incorrect installation, improper calibration, or failure to follow manufacturer specifications—we will return and fix the issue at no additional labor cost. Parts are covered separately under their respective manufacturer warranties, but our labor is fully guaranteed.

How long is the workmanship guarantee valid after my heating repair?

For residential customers in Blaine, we provide a full 12-month workmanship guarantee from the date of service. If we complete a repair on March 1, for example, you’re protected through February 28 of the following year. Commercial customers receive a 6-month workmanship guarantee, reflecting the heavier runtime of commercial equipment. In both cases, any labor-related defect within the guarantee window will be corrected free of charge.

Does the guarantee apply to both parts and labor?

Our guarantee specifically covers labor workmanship. Parts are covered under the manufacturer’s warranty, which typically ranges from 1–10 years depending on the component. If a part fails within the manufacturer’s warranty period, we will handle the warranty claim on your behalf, and our labor to replace that part will be free if it falls within our workmanship guarantee window.

How do I schedule a warranty callback if I suspect an issue with the previous repair?

Simply call our Blaine service line at 763-555-HEAT or use the “Warranty Service Request” form on our website. We prioritize warranty callbacks and aim to dispatch a technician within 24 hours (48 hours during severe weather peaks). Be sure to provide your original invoice number or the date of service to help us verify your workmanship guarantee quickly.

Are there any situations where the workmanship guarantee would not apply?

Yes. The guarantee does not cover damage caused by unrelated system failures, improper use, lack of routine maintenance (e.g., never changing filters), or alterations made by another contractor after our visit. It also excludes acts of nature such as flooding or lightning strikes. If you’re unsure whether an issue is covered, contact us and we’ll gladly review your situation.

Is the workmanship guarantee transferable if I sell my home in Blaine?

Absolutely. The remainder of the workmanship guarantee automatically transfers to the new homeowner as long as they can present the original service invoice or the property address matches our records. This added assurance can be a selling point, showing prospective buyers that recent heating repairs are backed by a professional guarantee.

HEP Heat and Air
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(423) 228-7742