Same-day Emergency Calls

HEP Heat and AirSame-day Emergency Calls

Same-day Emergency Calls | Heating and Air Conditioning | Blaine

When a furnace fails at midnight or the A/C quits during an August heatwave, Blaine homeowners count on HEP for fast, same-day relief. One call puts a fully stocked service truck on the road, staffed by certified techs who troubleshoot, repair, and restore comfort before the day is done. From blown fuses to leaky coils, we bring the right parts, transparent pricing, and a satisfaction guarantee—so you’re never left waiting or wondering.

Every emergency visit is backed by decades of expertise in heating and air conditioning, with technicians who respect your time, your budget, and your home. We arrive when promised, text you en-route updates, and double-check every fix for safety and efficiency. Need help right now? Reach out and relax; HEP is already on the way.

FAQs

What situations count as a heating or air-conditioning emergency?

Any issue that threatens your family’s safety, comfort, or property qualifies as an HVAC emergency. Examples include complete loss of heat in winter, no cooling during extreme summer temperatures, burning smells, sparks or smoke from the unit, carbon-monoxide alarm activation, flooding around the furnace or air handler, and loud grinding or banging noises that suggest imminent equipment failure.

How fast can you get to my home in Blaine when I request same-day emergency service?

Our dedicated emergency dispatch team is on call 24/7. For customers within Blaine city limits, we typically arrive within 2–4 hours of your call—often sooner during regular business hours. In severe weather or peak periods, we prioritize cases based on urgency and will give you an accurate arrival window before we dispatch a certified technician.

Do you work on all brands and models of furnaces, boilers, and air conditioners?

Yes. Our EPA-certified technicians receive continuous training on major and niche HVAC brands including Carrier, Lennox, Trane, Goodman, Rheem, Bryant, York, Mitsubishi, Daikin, and more. We carry a large stock of universal replacement parts on our service vehicles, enabling us to fix most makes and models in a single visit.

What can I do to stay safe and minimize damage until your technician arrives?

Turn off the affected equipment at the thermostat and at the breaker if you notice smoke, sparks, or a burning odor. If you suspect a gas leak, evacuate the home immediately and call the gas company. For water leaks, place towels or a pan under the unit and shut off the condensate line if accessible. Do not attempt DIY electrical or refrigerant repairs—these can worsen the problem and void warranties.

Will I be charged extra for after-hours, weekend, or holiday emergency repairs?

An emergency diagnostic fee applies for calls outside normal business hours, but we waive that fee if you authorize us to perform the repair during the same visit. All pricing is quoted upfront, so you will know the exact cost—including any overtime rates—before work begins. We also offer financing options for larger repairs or replacements.

Do your emergency repairs come with a warranty or satisfaction guarantee?

Absolutely. All parts we install are backed by the manufacturer’s warranty—typically one year or more—and our labor is guaranteed for 30 days on diagnostic workmanship and one year on installed parts. If the same problem recurs within the warranty period, we’ll return at no additional charge to make it right.

HEP Heat and Air
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(423) 228-7742