- HEP Heat and Air
- Ultra-efficient Heat Pumps

Ultra-efficient Heat Pumps
Ultra-efficient Heat Pumps | Air Conditioning | Heating and Air Conditioning | Blountville
From crisp winter mornings to muggy summer afternoons, Blountville homeowners count on HEP’s ultra-efficient heat pumps to deliver whisper-quiet heating and air conditioning that keeps every room perfectly tempered. Our advanced inverter technology adjusts output in real time, eliminating the wide temperature swings of traditional systems while trimming energy costs by up to 40 %. Built to excel in East Tennessee’s mixed climate, these units pull heat from the air even when outdoor temps dip into the teens—then flip effortlessly to cooling mode to banish July humidity.
Choose HEP and you get more than premium equipment; you get a partner. NATE-certified technicians size each system precisely, install with surgical precision, and back everything with 24/7 local support. Enjoy cleaner indoor air, lower utility bills, and the peace of mind that comes from a company that’s served Blountville families for decades—your comfort, our craft.
FAQs
How do ultra-efficient heat pumps work, and why are they a good fit for Blountville’s climate?
A heat pump transfers heat instead of generating it. In summer it pulls heat out of your home and releases it outdoors; in winter it extracts latent heat from the outside air and moves it indoors. Because most of Blountville, TN experiences moderate winters (average lows in the upper 20s–30s °F) and warm, humid summers, a modern variable-speed heat pump can operate efficiently year-round here without the need for excessive supplemental heat. By moving heat rather than creating it with electrical resistance or combustion, today’s ultra-efficient units can deliver up to 3–4 units of heating or cooling for every unit of electricity they consume.
How much can I expect to save on energy bills compared with a conventional HVAC system?
Savings vary with house size, insulation, thermostat settings, and power costs, but homeowners in the Tri-Cities region typically report: • 30–50 % lower annual heating costs versus electric furnaces or baseboard heaters • 20–40 % lower cooling costs versus 10–13 SEER central air conditioners • A seasonal COP (coefficient of performance) of 3.0–4.0, meaning you get three to four times more heating energy than the electricity you purchase With local electricity rates averaging about 11 ¢/kWh, these efficiency gains often translate into $400–$800 in savings per year for a 2,000-sq-ft home.
Do heat pumps really keep a home warm during Blountville’s colder winter nights?
Yes. The latest cold-climate, variable-speed inverter heat pumps maintain 100 % of their rated heating capacity down to 5 °F and continue operating efficiently at temperatures as low as ‑13 °F. For the occasional extreme cold snap, systems can be paired with a small electric resistance or gas backup that engages automatically. Our design team performs a Manual J load calculation to make sure your pump is sized correctly, ensuring steady 70 °F indoor comfort even on the chilliest nights.
What incentives, rebates, or tax credits are available for installing an ultra-efficient heat pump in Blountville?
• Federal: Through 2032, the Inflation Reduction Act offers a 30 % tax credit (up to $2,000) on qualifying ENERGY STAR certified heat pumps. • State/Utility: BrightRidge and TVA frequently provide rebates of $250–$500 for high-efficiency heat-pump installations; programs and amounts vary, so we’ll file the paperwork for you. • Financing: Low-interest, on-bill financing up to 10 years is available for qualified customers, allowing many homeowners to pay for the upgrade with the monthly energy savings.
How long does installation take, and can my existing ductwork be used?
A typical replacement of an older split A/C and furnace with a new heat pump takes 1–2 days. If your ducts are properly sized, insulated, and in good condition, we can usually reuse them, saving thousands in retrofit costs. For homes without ducts—or for additions—ductless mini-split heat pumps provide the same ultra-efficient performance without any invasive renovation.
What maintenance is required, and what kind of warranty do you offer?
Routine care is simple: • Replace or wash air filters every 1–3 months. • Hose off the outdoor coil each spring and fall to remove pollen and debris. • Schedule professional service once a year to check refrigerant charge, electrical connections, and firmware updates. All of our featured systems include a 10-year parts and compressor warranty plus a 1-year labor warranty, with optional extended labor coverage up to 10 years. Regular maintenance keeps your unit running at peak 20+ SEER efficiency and protects the warranty.