Furnace Repair

HEP Heat and AirFurnace Repair

Furnace Repair | Heating and Air Conditioning | Blountville

When the mountain air turns frigid or a sudden Southern heatwave bears down on Blountville, you can count on HEP’s seasoned technicians to keep your home perfectly comfortable. From emergency furnace repair that restores warmth in the middle of the night to precision tune–ups that stretch the life of your system, we arrive promptly, diagnose quickly, and treat your home with the respect it deserves. Homeowners across Sullivan County trust our locally based crew because we back every service with upfront pricing, rock-solid workmanship warranties, and genuine small-town courtesy.

Beyond repairing a faulty burner or replacing a worn ignitor, we look at your entire comfort ecosystem—ductwork, airflow, indoor air quality, and energy efficiency—to make sure each component works in harmony. It’s this whole-home approach to heating and air conditioning that lets you breathe easier, lowers your utility bills, and gives you year-round peace of mind. Ready to feel the HEP difference? Give us a call today and let’s bring reliable comfort back to your Blountville home.

FAQs

What are the most common signs my furnace needs repair in Blountville?

Watch for weak or uneven airflow, grinding or banging noises, frequent on-off cycling, unexplained increases in utility bills, a yellow or flickering pilot flame, and cold spots in your home. Blountville’s winter lows often dip below freezing, so addressing these symptoms quickly prevents bigger breakdowns and keeps your family safe and comfortable.

How quickly can your technicians respond to an emergency heating call in Blountville?

We maintain a 24/7 emergency hotline and dispatch on-call crews year-round. Most homes in Blountville, Piney Flats, and the surrounding Tri-Cities area receive a technician within two hours—often sooner during normal business hours. Our service trucks are fully stocked so we can complete the majority of repairs in a single visit.

Do you service all brands and models of furnaces and HVAC systems?

Yes. Our NATE-certified technicians repair and maintain gas, electric, oil, and propane furnaces as well as heat pumps and dual-fuel systems from every major manufacturer, including Trane, Carrier, Lennox, Goodman, Rheem, York, and more. Even if your unit is older or no longer under warranty, we can locate compatible parts or recommend cost-effective replacement options.

How much does a typical furnace repair cost, and do you offer upfront pricing?

Diagnostic service starts at $125, which includes a complete system inspection and written estimate. Minor repairs such as igniter or sensor replacement usually range from $150–$300, while blower motors or heat exchangers can run $400–$1,200. Before any work begins, we review all options, obtain your approval in writing, and never add hidden fees. We also offer flat-rate pricing, financing, and seasonal coupons to keep repairs affordable.

What maintenance steps can I take to prevent future furnace breakdowns?

Schedule a professional tune-up every fall to clean burners, test safety controls, lubricate moving parts, and check carbon-monoxide levels. Between visits, replace or wash filters every 30–90 days, keep return and supply vents clear, vacuum around the furnace cabinet, and make sure your thermostat batteries are fresh. Proper maintenance improves efficiency, lowers energy bills, and extends equipment life—especially valuable during Blountville’s long heating season.

Are your technicians licensed and insured, and do you guarantee your work?

Absolutely. Our company holds Tennessee Mechanical HVAC license #XXXXX, each technician is EPA-certified for refrigerant handling, and we carry full liability and workers’ compensation insurance. We back every repair with a 1-year labor warranty, honor all manufacturer parts warranties, and provide a 100% satisfaction guarantee—if you’re not happy, we’ll make it right at no additional cost.

HEP Heat and Air
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(423) 228-7742