- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Dehumidifier Installation | Heating and Air Conditioning | Bluff City
Bluff Cityâs summers can feel downright tropical, but HEPâs certified heating and air conditioning technicians turn sticky days into crisp, breathable comfort. Our specialists evaluate your homeâs unique moisture levels, recommend the ideal equipment, and perform precision dehumidifier installation that pairs seamlessly with your existing HVAC system. From safeguarding hardwood floors to preventing mold and mildew, we deliver results you can feelâand seeâwithin hours.
When you invite HEP into your home, youâre getting more than top-tier workmanship; youâre getting a locally trusted partner backed by decades of experience and a 100% satisfaction guarantee. Enjoy transparent pricing, on-time arrivals, and courteous experts who leave your space spotless. Reclaim your indoor air and make every room in Bluff City refreshingly dryâschedule your dehumidifier upgrade with HEP today!
FAQs
Why should I add a whole-home dehumidifier to my HVAC system in Bluff City?
Bluff Cityâs warm, humid summers can push indoor humidity above the 50 % comfort range. Excess moisture makes your air conditioner work harder, encourages mold growth, and aggravates allergies. A professionally installed dehumidifier extracts this excess moisture, helping your AC run more efficiently, protecting furnishings and structural components from mildew, and creating a healthier, more comfortable living space year-round.
How do your certified technicians determine the right dehumidifier size for my home?
During a free in-home consultation, our EPA-certified technicians measure the square footage, ceiling height, existing insulation, typical moisture load, and current HVAC capacity. They also use calibrated hygrometers to record baseline humidity levels in multiple rooms. These data points are entered into ACCA-approved Manual J software to calculate the precise pint-per-day removal rate your home requires. Matching capacity correctly prevents short-cycling, maximizes energy savings, and qualifies you for the full manufacturer warranty.
What is involved in a professional dehumidifier installation, and how long will it take?
Most whole-home dehumidifiers integrate with your existing supply or return ductwork. On installation day, our two-person crew: 1. Shuts off power and verifies refrigerant pressures in the HVAC system. 2. Installs a dedicated 120-V or 240-V electrical circuit if needed. 3. Mounts vibration-isolating brackets, then ties the dehumidifier into the duct run using insulated flex connectors. 4. Routes a condensate line to a floor drain or condensate pump with a built-in overflow switch. 5. Tests airflow, calibrates the humidistat, and registers the product for warranty. The average job takes 4â6 hours for most Bluff City homes, and we always leave the work area clean and haul away packaging.
Will running a whole-home dehumidifier raise my energy bills?
Surprisingly, most homeowners see a slight drop in total energy costs. By wringing moisture out of the air, a dehumidifier lets you raise the thermostat 2â3 °F while feeling just as cool, cutting AC runtime by up to 15 %. The dehumidifier itself draws only about the same power as a desktop computer. Net savings vary, but TVA energy-audit data for our service area show average summer bill reductions of 5â10 % when a properly sized unit is installed.
What warranties and maintenance plans do you offer?
We install premium Aprilaire, Honeywell, and Santa-Fe units that come with 5-year parts warranties. Because our installers hold NATE and EPA Section 608 certifications, the manufacturersâ labor allowance is fully honored. Our in-house workmanship guarantee covers duct connections, electrical, and condensate plumbing for a full year. Optional Comfort Shield maintenance plans include a spring filter change, drain-line flush, humidistat recalibration, and performance report for just $89 annually.
How often should my dehumidifier be serviced after installation?
Whole-home models are low-maintenance but not set-and-forget. We recommend: ⢠Replacing or washing the intake filter every 6 months (more often if you have pets). ⢠Flushing the condensate line annually to prevent clogs. ⢠Checking the humidistat calibration every spring. During your HVAC tune-up, our technicians inspect the evaporator coil for dust buildup, verify refrigerant pressures, and confirm airflow. Regular service keeps energy use low and extends the life of the unit beyond its 10â15-year expectancy.