- HEP Heat and Air
- Emergency Repairs

Emergency Repairs
Emergency Repairs | Air Conditioning | Heating and Air Conditioning | Briceville
When Briceville heat waves strike and your air conditioning takes an untimely vacation, HEP’s certified technicians are on call around the clock. One quick call dispatches a fully stocked service vehicle, ready to diagnose, repair, or replace any make or model before indoor temps become unbearable. From refrigerant leaks and frozen coils to blown capacitors, our pros arrive fast, explain every step, and back each repair with clear, upfront pricing—no sweaty surprises.
HEP’s reputation for honest, neighbor-to-neighbor service has made us the first name locals trust for emergency repairs in heating and air conditioning. Whether you live on the ridge or down by Coal Creek, you’ll feel the difference of flawless climate control restored in a single visit, so you can get back to cool comfort and peace of mind.
FAQs
What situations are considered an air-conditioning emergency in Briceville?
Anytime your AC completely stops cooling during extreme heat, shows signs of electrical failure (burning smells, sparking), leaks refrigerant, causes breaker trips, or makes loud grinding noises, it’s classified as an emergency. In Briceville’s hot, humid summers, indoor temperatures can rise quickly and pose health risks for children, seniors, and pets, so call us as soon as you notice these issues.
How fast can your technicians reach my Briceville home or business when I call for emergency AC service?
We maintain an on-call team dedicated to Briceville and surrounding Anderson County. In most cases we arrive within 60–90 minutes, day or night. Our trucks are fully stocked with common replacement parts so we can complete the majority of repairs on the first visit and restore cooling as quickly as possible.
Do emergency repairs cost more than regular service visits?
Because emergency repairs require immediate dispatch, extended labor hours, and overnight staffing, there is a modest after-hours diagnostic fee. We provide the exact fee up front when you call, and all repair costs are quoted in writing before work begins—no hidden charges. If the repair can wait until normal business hours, we’re happy to schedule standard service at the regular rate.
Which air-conditioning brands and systems can you repair?
Our EPA-certified technicians are trained on all major residential and light-commercial brands, including Trane, Carrier, Lennox, Goodman, Rheem, York, American Standard, and Daikin. We service central ACs, heat pumps, mini-splits, and package units, even if your equipment is out of warranty or installed by another contractor.
Is there anything I should check before calling for emergency service?
Yes—first verify that your thermostat is set to COOL and the temperature is lower than the current room temp. Check that the breaker for the AC hasn’t tripped and that the furnace switch (often near the indoor unit) is on. Make sure the air filter isn’t completely clogged. If the system still won’t run, shut it off to prevent further damage and call us. Never try to add refrigerant or open electrical panels yourself.
How can I reduce the chance of future AC emergencies?
Schedule professional maintenance each spring. Our 20-point tune-up includes cleaning coils, tightening electrical connections, checking refrigerant levels, and testing safety controls—steps that catch small issues before they become breakdowns. Replace filters every 30–90 days, keep outdoor condensers clear of debris, and consider installing a surge protector to guard sensitive electronics against Briceville’s summer storms.