- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Briceville
When icy Tennessee nights hit Briceville, HEP’s certified technicians are on call to keep the warmth flowing. Our team brings decades of experience, rigorous training, and the most advanced diagnostic tools to every heat repair visit, restoring comfort quickly while treating your home with the respect it deserves. From strange furnace noises to a sudden system shutdown, we pinpoint the root cause fast and explain your options in clear, simple language—so you stay informed and in control.
Briceville homeowners trust us because we arrive when we say we will, charge fair, upfront prices, and back our workmanship with rock-solid guarantees. Whether your unit needs a precise part replacement, thorough cleaning, or a complete efficiency tune-up, our certified technicians handle it all with friendly, neighborly care. Don’t shiver another minute—choose HEP for dependable, hassle-free heat repair and enjoy cozy peace of mind all winter long.
FAQs
What types of heating systems do your certified technicians repair in Briceville?
Our team is trained and certified to service and repair a wide range of heating equipment, including gas and electric furnaces, heat pumps, ductless mini-splits, package units, and hybrid dual-fuel systems. No matter the brand or model, we have the diagnostic tools and factory-approved parts to restore your system’s performance quickly.
How fast can you respond to a no-heat emergency in Briceville?
Because we’re locally based in Anderson County, our technicians are typically on site within 2–4 hours for emergency calls. We offer 24/7 dispatching, fully stocked service vans, and live phone support so you’re never left in the cold overnight or on weekends.
What signs indicate I should call for professional heat repair instead of troubleshooting myself?
Give us a call if you notice any of the following: the system won’t start, short cycling or frequent shut-offs, unusual noises (grinding, banging, squealing), burning or electrical odors, weak airflow, cold spots throughout the home, or sudden spikes in utility bills. These symptoms often point to safety issues (such as cracked heat exchangers) or components that can be damaged further if not serviced promptly.
Are your heat repair services backed by any warranties or guarantees?
Yes. Labor on all repairs is guaranteed for 90 days, and manufacturer parts warranties range from one to five years depending on the component. If a repaired part fails within the coverage period, we’ll replace it at no additional labor cost. We also provide a 100% satisfaction guarantee—if you’re not happy with our workmanship, we’ll make it right.
How much does a typical heating repair cost in Briceville?
Most common repairs—such as igniter replacements, blower motor repairs, or thermostat swaps—range from $175 to $600, including parts and labor. After diagnosing the problem, our technician will present a flat-rate price before any work begins, so you’ll never face hidden fees. We also offer financing options for larger repairs and accept major credit cards.
What can I do to reduce future heating breakdowns and save on energy bills?
Schedule an annual maintenance tune-up each fall. During the visit, we clean burners, tighten electrical connections, lubricate moving parts, test safety controls, and verify correct airflow and gas pressures. Regular maintenance can cut energy costs by up to 15%, extend equipment life, and help prevent 80% of unexpected breakdowns. We also recommend changing or washing filters every 1–3 months and keeping supply and return vents free of obstructions.