- HEP Heat and Air
- Pressure-free Assessment

Pressure-free Assessment
Pressure-free Assessment | HVAC Unit Replacement | Heating and Air Conditioning | Briceville
Enjoy the comfort of a well-tuned home without the sales pitch. HEP’s pressure-free assessment lets Briceville homeowners learn exactly how their system is performing, where energy is being lost, and whether an HVAC unit replacement is truly the smart move. Our licensed technicians arrive on time, listen to your concerns, and run a comprehensive diagnostic that turns complex data into plain-language insights you can trust.
If a new system is the best solution, we’ll walk you through brand and efficiency options, upfront pricing, and financing—no surprises, no “today only” gimmicks. If a simple repair or maintenance tweak will do the trick, we’ll tell you that, too. From steamy summers to frosty mountain mornings, count on HEP to keep Briceville comfortable while empowering you to decide what’s right for your home and budget.
FAQs
What does a “pressure-free assessment” include for HVAC unit replacement in Briceville?
Our pressure-free assessment starts with a certified technician inspecting your existing heating and cooling equipment, ductwork, and airflow. We take measurements, photograph problem areas, and check efficiency, refrigerant levels, and safety controls. When we’re done, we give you a written report that lists repair options, replacement recommendations, and projected energy savings—without on-the-spot sales tactics or obligations. You can take as much time as you need to decide.
How can I tell whether I should replace my HVAC unit instead of repairing it?
Several signs point toward replacement: (1) Your system is 10–15 years old or older. (2) You’ve needed major repairs more than twice in the past two seasons. (3) Energy bills keep rising even after tune-ups. (4) Rooms heat or cool unevenly. (5) The unit still uses R-22 (Freon®) refrigerant, which is being phased out. During the assessment we compare repair costs versus the long-term savings of a new, high-efficiency system so you can make a fully informed choice.
How much does an HVAC replacement typically cost in the Briceville area, and will I get a written quote?
Installed prices in Briceville usually range from $5,500 for a basic 14-SEER heat-pump system up to $12,000+ for a high-efficiency dual-fuel or variable-speed unit that meets ENERGY STAR® guidelines. Factors such as home size, duct modifications, thermostat upgrades, and electrical work will affect the total. Your assessment includes a line-item written quote and at least one alternative option. We also lay out financing plans with payments as low as $99 per month for qualified homeowners.
How long will my home be without heating or cooling during the replacement process?
Most standard change-outs take 4–8 hours, so you lose heating or cooling for less than a day. We schedule the job at a time that minimizes inconvenience—often starting first thing in the morning. If extensive duct repairs or a new pad is required, the project can extend to two days, and we’ll let you know in advance. Temporary space heaters or portable AC units are available on request at no charge for medically sensitive occupants.
Are there rebates or tax credits for installing a new high-efficiency HVAC system in Briceville?
Yes. Briceville homeowners served by TVA can apply for EnergyRight® rebates (typically $150–$500) when installing qualifying heat pumps. Federal tax credit 25C currently allows up to a $2,000 credit for heat pumps meeting CEE Tier 2 criteria and up to $600 for advanced air conditioners or furnaces. Some utility providers also offer time-of-use rate discounts when you add a smart thermostat. We handle the paperwork and provide all model numbers and AHRI certificates you need to claim the incentives.
What kind of warranty and after-installation support do you provide?
New systems come with a 10-year manufacturer parts warranty and our 1-year labor guarantee at no extra charge. If you register your equipment within 60 days, the parts warranty extends to 12 years on select models. We include a complimentary first-year precision tune-up, plus 24/7 emergency service with preferred response times for assessment customers. Optional Comfort Club plans cover annual maintenance and labor on repairs for up to 10 years at a discounted rate.