- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Bristol
When Bristol’s humidity climbs and the Tennessee sun shows no mercy, HEP’s certified technicians bring instant relief with expert air conditioning solutions tailored to your home or business. We’ve combined decades of hands-on experience with continuous training to deliver precise diagnostics, energy-efficient upgrades, and repairs that last. From historic downtown lofts to modern riverfront builds, our team understands the unique cooling challenges of the region and fine-tunes every system for whisper-quiet performance and lower utility bills.
Choose HEP and get more than a quick fix—you gain a dependable partner available 24/7, upfront pricing with no surprises, and a satisfaction guarantee backed by local pride. Schedule today and feel the difference a truly professional crew can make in both comfort and peace of mind.
FAQs
Why should I choose a certified HVAC technician for air-conditioning work in Bristol?
Certification proves that the technician has completed accredited training, is up to date with UK safety regulations such as F-Gas, and has hands-on experience with the latest equipment. By hiring a certified professional you protect your manufacturer’s warranty, reduce the risk of future breakdowns, and ensure the system is optimised for Bristol’s humid summer climate.
How often does my air conditioner need servicing?
For most residential systems we recommend a comprehensive tune-up once a year, ideally in early spring before you rely on cooling. Light commercial or heavily used units may benefit from twice-yearly visits. Routine servicing includes cleaning coils, checking refrigerant charge, testing electrical components, and verifying airflow to maximise efficiency and catch problems early.
What size air conditioner is right for my Bristol property?
Sizing depends on floor area, insulation levels, number of occupants, window orientation, and even Bristol’s prevailing humidity. Our technicians carry out a Manual J or equivalent heat-load calculation before quoting. Correct sizing prevents short cycling, ensures consistent comfort, and can cut running costs by 20 % or more compared with an oversized unit.
Do you offer emergency AC repair in Bristol and how quickly can you arrive?
Yes. Our certified technicians provide 24/7 emergency call-outs across Bristol and the surrounding area. In most cases we reach city-centre locations within 1 hour and outlying postcodes within 2 hours. Vans are stocked with common parts, allowing us to resolve 85 % of breakdowns on the first visit.
Can you help me lower my energy bills and use eco-friendly refrigerants?
Absolutely. During maintenance we optimise refrigerant levels, clean filters, and calibrate thermostats, which can improve efficiency by up to 15 %. If your system is more than 10 years old, we can recommend replacements that use R32 or R454B refrigerants with lower global-warming potential and pair them with smart controls for further savings.
What warranties or guarantees come with a new AC installation?
Our installations include a 10-year parts and labour warranty on leading brands, provided annual maintenance is carried out by our certified team. We also offer a 12-month workmanship guarantee: if any issue arises from our installation practices within a year, we’ll fix it free of charge.