Emergency Service

HEP Heat and AirEmergency Service

Emergency Service | Heat Repair | Heating and Air Conditioning | Calhoun

When a sudden chill sweeps through your Calhoun home and the furnace refuses to cooperate, HEP’s emergency service team is ready to roll—day or night, weekday or holiday. Our certified technicians arrive fast with fully stocked trucks, advanced diagnostic tools, and the know-how to restore comfort on the first visit. We treat every call like it’s our own family shivering in the living room, so you can expect courteous service, clear explanations, and upfront pricing before any work begins.

From faulty igniters and thermostat glitches to blown motors and gas-line concerns, no heating setback is too big or too small for us to handle. Trust HEP for reliable heat repair that keeps your home toasty, your energy bills in check, and your peace of mind intact—24/7, all winter long. Call now and we’ll be on the way before your coffee cools.

FAQs

What situations count as a heating emergency in Calhoun?

Any time your furnace, heat pump, or boiler stops producing heat during cold weather, it is considered an emergency—especially if indoor temperatures are dropping below 60°F, you have elderly family members, small children, or someone with health concerns in the home. Gas odors, burning smells, loud metallic noises, tripped breakers that immediately reset, or visible water around a boiler are also urgent signs that require immediate professional attention.

How fast can your team reach my Calhoun home or business?

Because we keep an on-call crew in Gordon County at all times, our average arrival window inside the Calhoun city limits is 60–90 minutes from the time you place the call. During severe weather events or after-hours peaks we’ll give you a real-time ETA and keep you updated by text or phone as the technician is dispatched and in transit.

Do you really provide service 24/7, even on holidays and weekends?

Yes. Our emergency line is staffed around the clock—365 days a year. Whether it’s 2 a.m. on a Sunday or Christmas Day, a licensed, background-checked technician is available to diagnose and repair your heating system. There is no answering service; you speak directly with a member of our team who can dispatch help immediately.

Which heating systems and brands can you repair during an emergency call?

Our technicians are certified to service gas furnaces, electric furnaces, heat pumps, mini-splits, boilers, and hybrid systems from all major manufacturers, including Trane, Carrier, Lennox, Rheem, Goodman, Ruud, York, Bryant, and Amana. We stock common replacement parts on our trucks so most emergency repairs can be completed in a single visit.

How much does an emergency heat repair visit cost?

We charge a flat diagnostic fee that covers travel to your Calhoun location, a full system inspection, and an upfront repair quote. After-hours, weekend, and holiday calls carry a modest surcharge that we disclose before dispatching. Once the problem is diagnosed, you’ll receive a written estimate for parts and labor; we never begin work without your approval. Financing options and major credit cards are accepted.

What should I do while waiting for the technician to arrive?

Turn off your heating system at the thermostat to prevent further damage. If you smell gas, shut off the main gas valve, open windows, and evacuate everyone until help arrives. Use space heaters safely—keep them three feet from anything flammable and never leave them unattended. Layer clothing and blankets to conserve body heat, and close doors to unused rooms to retain warmth in occupied areas.

HEP Heat and Air
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(423) 228-7742