Emergency Support
Emergency Support | HVAC Unit Replacement | Heating and Air Conditioning | Calhoun
When an unexpected breakdown sends indoor temperatures soaring or plummeting, Calhoun homeowners call HEP for fast, no-nonsense rescue. Our certified technicians arrive around the clock, armed with the tools and know-how to diagnose the problem on the spot. If repairs aren’t enough, we streamline the HVAC unit replacement process—helping you choose the right high-efficiency system, offering clear up-front pricing, and installing it the very same day whenever possible.
Backed by industry-leading warranties and a local reputation for integrity, HEP’s emergency support keeps your family comfortable without costly downtime. From careful load calculations to removing your old equipment and hauling it away, we handle every detail so you can breathe easy again—literally. Call now and discover why Calhoun trusts HEP for heating and air solutions that work when you need them most.
FAQs
How fast can you reach my home or business in Calhoun for an HVAC emergency?
Our on-call technicians are based right here in Gordon County, so we can usually arrive anywhere in Calhoun within 60–90 minutes of your call—24 hours a day, 7 days a week, including holidays. When every minute counts, we dispatch the closest, fully stocked service vehicle to minimize downtime and restore comfort as quickly as possible.
What situations are considered an HVAC emergency that may require immediate replacement?
Examples include total system failure during extreme heat or cold, electrical shorting or smoke, carbon-monoxide alerts from a cracked heat exchanger, refrigerant leaks that trigger safety shut-offs, and repeated breaker trips that pose a fire risk. If repairs would be more than 50 % of the cost of a new unit, we’ll recommend emergency replacement to protect your safety and budget.
Can you replace any brand or type of heating and air system?
Yes. Our certified installers are trained on all major manufacturers—Trane, Carrier, Lennox, Goodman, Rheem, Daikin, and others—as well as gas furnaces, heat pumps, straight A/C systems, packaged units, and mini-splits. We also handle load calculations and ductwork modifications to ensure the new equipment is properly sized for Calhoun’s humid subtropical climate.
How does pricing work for an emergency HVAC replacement?
After evaluating your failed system, we present good, better, and best replacement options with upfront, flat-rate pricing that includes equipment, labor, permits, basic thermostat, and haul-away of the old unit. Because it’s an emergency call, the diagnostic fee is credited toward the replacement. We’ll give you the full cost before any work begins—no surprise charges.
Do you offer warranties and financing for emergency replacements?
Every new system comes with a 10-year manufacturer parts warranty and our 2-year labor guarantee. For added peace of mind, you can upgrade to a 10-year labor plan. We partner with several lenders to provide same-day financing, including 0 % APR promotional terms for qualified Calhoun homeowners, so you don’t have to delay service due to budget concerns.
What should I do until the technician arrives?
Turn off the failing unit at the thermostat and breaker to prevent further damage or safety hazards, especially if you smell burning or hear arcing. Open windows for ventilation if temperatures allow, or move pets, children, and elderly family members to a neighbor’s or local cooling/heating center. Clear a path to the indoor and outdoor units, gather any warranty paperwork, and have someone 18 + on-site to authorize the work. These steps speed up diagnosis and replacement once we arrive.