Annual Tune-up

HEP Heat and AirAnnual Tune-up

Annual Tune-up | Air Conditioning | Heating and Air Conditioning | Charleston

When the Lowcountry heat starts to sizzle, homeowners trust HEP’s annual tune-up to keep their air conditioning whisper-quiet, energy-smart, and ready for every steamy Charleston afternoon. Our certified technicians arrive with state-of-the-art diagnostic tools, checking refrigerant levels, tightening electrical connections, and cleaning coils so your system performs at peak efficiency. That proactive care not only lowers utility bills but extends the life of your unit—meaning fewer surprise breakdowns and more worry-free weekends on the porch.

From Folly Beach cottages to historic downtown homes, we tailor each visit to your specific equipment and lifestyle. Transparent pricing, courteous service, and a 100% satisfaction guarantee come standard, because comfort shouldn’t be complicated. Book your tune-up today and feel the difference that meticulous, locally trusted expertise makes in your daily cool.

FAQs

Why is an annual air-conditioning tune-up important in Charleston’s climate?

Charleston’s long, hot, and humid summers make your air conditioner work harder and longer than in many other parts of the country. Dust, salt air, pollen, and everyday wear gradually reduce airflow, strain components, and lower efficiency. A professional tune-up cleans and calibrates the system, catches small problems before they become breakdowns, and helps the unit remove humidity more effectively. The result is fewer emergency repairs, better comfort, and a system that can last several years longer.

What is included in your annual AC tune-up service?

Our technician performs a 20-plus point inspection and maintenance routine that includes: checking refrigerant charge and pressures, cleaning condenser and evaporator coils, tightening electrical connections, measuring voltage and amperage on motors, lubricating moving parts, inspecting the blower wheel, flushing and treating the condensate drain, verifying thermostat operation, and testing overall system performance. We finish by providing a written report with any recommendations so you know exactly how your equipment is performing.

How long does an AC tune-up normally take, and do I need to be home?

Most residential tune-ups take 60–90 minutes. You don’t have to be present the entire time, but we do ask that an adult is available at the beginning to grant access to the thermostat and indoor unit, and at the end so we can review our findings. If you have a smart lock or garage code, we can work with that as well—just let our office know when you schedule.

When is the best time of year to schedule my AC tune-up in Charleston?

We recommend booking between February and April, before the first sustained heat wave drives up demand. Scheduling early ensures convenient appointment times and gives you a comfortable buffer to handle any repairs that may be uncovered. If you missed that window, don’t worry—it’s never too late to maintain your system, and a tune-up can still improve performance even in mid-season.

Will a tune-up lower my energy bills and improve efficiency?

Yes. A clean, properly charged, and correctly calibrated air conditioner can operate 10–15 % more efficiently than a neglected one. By cleaning coils, tightening electrical connections, and verifying airflow, we reduce the amount of electricity the system needs to reach the thermostat set point. Many customers see their summer energy bills drop enough to offset much of the tune-up cost, especially given Charleston’s lengthy cooling season.

Is an annual tune-up required to keep my manufacturer’s warranty valid?

Most major HVAC manufacturers—including Trane, Carrier, Lennox, and Rheem—state in their warranties that proof of regular professional maintenance is required to keep parts coverage intact. Skipping annual service can give the manufacturer grounds to deny a future claim. Our tune-ups meet or exceed those requirements, and we document each visit so you have written proof should a warranty repair ever be necessary.

HEP Heat and Air
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(423) 228-7742