Licensed Technicians
Licensed Technicians | Heating and Air Conditioning | Charleston
Whether the Lowcountry humidity has you reaching for cooler temps or a surprise cold snap sends you hunting for warmth, HEP’s licensed technicians have Charleston covered. Our team pairs decades of expertise with the latest tools to fine-tune your home’s heating and air conditioning, delivering steady comfort and lower utility bills year-round. From historic downtown homes to new builds along the coast, we diagnose issues fast, explain your options clearly, and treat every property as if it were our own.
When you call HEP, you get prompt scheduling, upfront pricing, and workmanship backed by solid guarantees—plus technicians who respect your time as much as your space. Whether it’s a midnight emergency repair, a precision seasonal tune-up, or a full system upgrade designed for coastal conditions, we’re ready 24/7 to keep your family breathing easy. Reach out today and discover why Charleston homeowners trust HEP for reliability that feels as good as the climate we help create.
FAQs
Why should I hire a licensed HVAC technician instead of a handyman?
Licensed HVAC technicians in Charleston have completed state-required education, apprenticeships, and exams that verify their knowledge of local building codes, refrigeration laws, and safety practices. Hiring a licensed pro protects your manufacturer warranties, ensures the work meets South Carolina regulations, and reduces the risk of costly repeat repairs or safety hazards such as carbon-monoxide leaks or electrical fires.
What heating and air-conditioning services do you offer in Charleston?
Our team handles the full lifecycle of residential and light-commercial HVAC systems, including new system design and installation, load calculations, ductwork fabrication, seasonal tune-ups, emergency repairs, indoor-air-quality upgrades, thermostat replacement, and energy-efficiency audits. We work on heat pumps, gas furnaces, mini-splits, central air conditioners, and packaged rooftop units.
How often should I schedule HVAC maintenance in Charleston’s coastal climate?
Because our region experiences humid summers, salty air, and mild but damp winters, we recommend two maintenance visits per year—one in spring for the cooling system and one in fall for the heating system. Regular service keeps coils clean from salt corrosion, maintains proper refrigerant charge, verifies safe gas combustion, and can cut energy bills by 10–15%.
What is your average response time for emergency HVAC calls?
We offer 24/7 emergency dispatch within the greater Charleston area. Calls received before 10 p.m. are usually answered within two hours; overnight and holiday calls are typically within four hours. Our GPS-tracked vans are stocked with common parts so most issues—such as capacitor failures, blower-motor replacements, and refrigerant leaks—can be fixed on the first visit.
Are there rebates or tax incentives available for energy-efficient HVAC upgrades in Charleston?
Yes. Dominion Energy and Santee Cooper frequently offer rebates for high-SEER air conditioners, heat-pump water heaters, and smart thermostats. In addition, the federal Inflation Reduction Act provides up to a 30% tax credit (capped at $2,000) for qualifying heat-pump installations through 2032. We’ll help you determine eligibility, file rebate paperwork, and supply the AHRI certification documents required for tax credits.
Do you offer financing or maintenance plans?
We partner with several lenders to provide low-interest and zero-interest financing options for equipment replacements. Approval decisions are typically made in minutes with no impact on your credit score for the initial application. We also offer annual Comfort Club plans that include two precision tune-ups, priority scheduling, discounted repairs, and a 5-year labor warranty extension on new installations.