Maintenance Plans
Maintenance Plans | Heating and Air Conditioning | Charleston
From sultry summer afternoons to brisk Lowcountry mornings, Charleston’s weather puts your comfort system through its paces. HEP’s Maintenance Plans take that worry off your shoulders, delivering scheduled tune-ups that keep your heating and air conditioning running at peak efficiency all year long. Our certified technicians inspect every coil, belt, and burner, swap dirty filters, and catch small issues before they become costly breakdowns—so you can relax and enjoy dependable indoor comfort no matter what’s happening outside.
Membership comes with the VIP treatment you deserve: priority scheduling, never-an-overtime emergency service, and exclusive discounts on repairs and upgrades. You’ll see lower utility bills, extend the life of your equipment, and protect your home’s value—all for one straightforward, budget-friendly monthly rate. Choose HEP today and experience the peace of mind Charleston homeowners trust.
FAQs
Why do I need an HVAC maintenance plan in Charleston’s climate?
Charleston’s hot, humid summers and mild, wet winters put year-round stress on heating and cooling equipment. A maintenance plan provides biannual tune-ups that keep coils clean, refrigerant levels balanced, and electrical components tight, preventing breakdowns during peak heat and humidity while maximizing system lifespan and efficiency.
What services are included in your maintenance plan?
Our standard plan includes two precision inspections per year—one cooling tune-up in spring and one heating tune-up in fall. Each visit covers: filter replacement, thermostat calibration, refrigerant pressure check, condensate drain cleaning, electrical tightening, motor lubrication, safety control testing, and a written system health report. Members also receive priority scheduling, 24/7 emergency service, and a 15% discount on repairs.
How much can a maintenance plan save me on energy bills?
According to the U.S. Department of Energy, well-maintained HVAC systems can run up to 20% more efficiently. For a typical Charleston household spending $1,200 a year on heating and cooling, that translates to roughly $240 in annual energy savings—often enough to offset most, if not all, of the plan cost.
Will a maintenance plan protect my manufacturer warranty?
Yes. Most HVAC manufacturers require documented annual or biannual professional service to keep warranty coverage valid. Our technicians record all maintenance tasks and keep digital copies of your service history, ensuring you have proof if a warranty claim ever arises.
What happens if my system breaks down after hours?
Maintenance plan members receive 24/7 priority service. If your AC quits on a sweltering July night or your furnace fails during a cold snap, you jump to the front of the line and pay no overtime diagnostic fees—just the discounted repair rate if parts are needed.
Can I transfer the plan if I sell my home?
Absolutely. The maintenance plan is transferable to the new homeowner at no additional cost, adding value to your property by providing documented care and continued priority service for the buyer.