Air-conditioning Service
Air-conditioning Service | Air Conditioning | Heating and Air Conditioning | Chattanooga
When the Tennessee humidity turns muggy or an unexpected heatwave hits, Chattanooga homeowners trust HEP’s team to keep their homes refreshingly cool. Our seasoned technicians bring decades of experience, state-of-the-art tools, and a down-to-earth attitude to every job, whether you need a quick tune-up or a full system overhaul. From precision diagnostics to energy-efficient upgrades, we tailor solutions that fit your budget and maximize comfort, all while respecting your time and property.
Day or night, HEP stands ready with 24/7 emergency support, transparent pricing, and iron-clad warranties that let you breathe easy long after we leave. Discover why so many of your neighbors choose our family-owned company for reliable, no-nonsense air conditioning service—and enjoy the peace of mind that comes from knowing your air conditioning will deliver crisp, consistent cool air whenever Chattanooga turns up the heat.
FAQs
How often should I have my air conditioner serviced in Chattanooga's climate?
Because Chattanooga experiences hot, humid summers and pollen-heavy springs, we recommend professional maintenance twice a year—once in early spring for cooling and again in early fall for heating. Semi-annual tune-ups allow our technicians to clean coils, check refrigerant levels, tighten electrical connections, and verify airflow before peak-load seasons, preventing 80-90 % of unexpected breakdowns and keeping your manufacturer’s warranty valid.
What signs indicate my AC unit needs repair versus full replacement?
Frequent short cycling, warm air from the registers, rising utility bills, or moisture around the air handler usually point to repairable issues such as a faulty capacitor, clogged drain line, or low refrigerant. Replacement becomes more cost-effective if the system is 10–15 years old, uses R-22 refrigerant, requires a major component like a compressor, or when repair costs exceed 40 % of the price of a new, high-efficiency unit. Our comfort advisors provide a side-by-side cost-benefit analysis so you can make an informed decision.
Do you offer emergency 24/7 AC repair services in Chattanooga?
Yes. Our certified technicians are on call 24 hours a day, 365 days a year—including nights, weekends, and holidays. We arrive in fully stocked service vans that carry the most common OEM parts, allowing us to resolve 90 % of no-cool situations on the first visit. There is no overtime fee for residential customers with our Comfort Club maintenance agreement.
How can regular maintenance improve energy efficiency and lower my utility bills?
A well-maintained system can operate up to 25 % more efficiently. During a tune-up we clean or replace filters, wash condenser and evaporator coils to improve heat transfer, calibrate the thermostat, and lubricate moving parts, which reduces friction. Proper airflow and refrigerant charge keep operating pressures within spec, preventing the compressor from working harder than necessary. Most customers see a 10–15 % drop in summer power bills within the first season after enrolling in our maintenance plan.
What brands of HVAC equipment do you service and install?
Our NATE-certified technicians service all major brands found in the Chattanooga market, including Trane, Carrier, Lennox, Goodman, Rheem, American Standard, York, and Daikin. For new installations we are an authorized Trane Comfort Specialist and a Rheem Pro Partner, enabling us to offer extended factory warranties and exclusive promotions. Regardless of brand, we follow ACCA Manual J load calculations to ensure the equipment we install is properly sized for your home.
Are there any rebates or financing options available for new high-efficiency AC installations in Chattanooga?
Absolutely. EPB and TVA EnergyRight currently offer rebates up to $400 for qualifying SEER2 heat pump or central AC replacements. Federal tax credits under the Inflation Reduction Act provide up to $2,000 for high-efficiency heat pumps that meet tier-2 requirements. We partner with local credit unions and Synchrony to provide 0 % APR financing for 18 months with approved credit, allowing you to spread the investment over manageable payments while enjoying lower energy costs immediately.