Certified Comfort Pros
Certified Comfort Pros | Air Conditioning | Heating and Air Conditioning | Chattanooga
When the Tennessee humidity spikes and the city streets start to shimmer, HEP’s Certified Comfort Pros step in with fast, friendly air conditioning solutions that keep every corner of your Chattanooga home crisp and comfortable. From high-efficiency system installs to precision tune-ups that lower energy bills, our licensed technicians arrive with cutting-edge tools, clear pricing, and a smile—so you can relax while we handle the heat.
Locally owned and backed by decades of expertise, we service all major brands, offer 24/7 emergency repairs, and stand behind our work with rock-solid guarantees. Whether you’re upgrading an outdated unit, chasing down that mysterious rattle, or just craving cooler indoor air, trust HEP to deliver peak performance, honest advice, and the cool, confident comfort you deserve.
FAQs
How often should I service my air conditioner in Chattanooga’s humid climate?
Because the Tennessee Valley experiences long, hot, and humid summers, we recommend a professional tune-up twice a year—once in early spring before cooling season and again in early fall after peak demand. Regular maintenance by our NATE-certified technicians keeps efficiency high, protects your manufacturer warranty, and allows us to catch issues like low refrigerant or clogged condensate drains before they become costly breakdowns.
What size air conditioning unit do I need for my home?
Proper sizing depends on more than square footage. Our comfort consultants perform a Manual J load calculation that factors in insulation levels, window orientation, number of occupants, ceiling height, and Chattanooga’s design temperatures. An oversized system will short-cycle and waste energy; an undersized unit will run constantly and struggle to reach set temperatures. We provide a free in-home assessment to recommend the right capacity—measured in BTUs or tons—for optimal comfort and efficiency.
How can I improve indoor air quality while using my AC?
High humidity and pollen levels in the Chattanooga area can aggravate allergies. Certified Comfort Pros can integrate whole-home dehumidifiers, media air cleaners, UV lights, or electronic air purifiers directly into your HVAC system. We also offer high-MERV or HEPA filters that capture more airborne particles without restricting airflow. Routine duct cleaning and sealing further reduce dust and mold spores, creating a healthier environment while your AC runs.
Are there rebates or financing options for a new high-efficiency air conditioner?
Yes. Through partnerships with TVA EnergyRight® and local power companies, qualifying ENERGY STAR® heat pumps and air conditioners may be eligible for rebates up to $300. We also provide 0% APR financing for up to 60 months with approved credit, plus manufacturer promotions that can save hundreds more. Our team handles all paperwork so you can maximize incentives and spread payments over time.
Why is my air conditioner blowing warm air, and what should I do before calling?
First, check that your thermostat is set to COOL and the temperature is lower than the room reading. Replace or clean the air filter if it’s dirty, make sure the outdoor condenser is free of debris, and verify that the circuit breaker hasn’t tripped. If warm air persists, the issue could be low refrigerant, a failed capacitor, or a frozen evaporator coil—problems that require professional attention. Turn the system off to prevent further damage and call our 24/7 emergency line for same-day service.
How long does a typical AC installation take with Certified Comfort Pros?
Most standard residential replacements are completed in one day. We arrive at 8 a.m., remove the old equipment, set the new condenser and air handler/coil, connect refrigerant lines, update the thermostat, and perform a full start-up checklist. More complex jobs—such as adding ductwork, zoning, or converting from electric resistance heat to a heat pump—can extend to two days. Before we leave, we show you how to operate the system, register the warranty, and clean the work area thoroughly.