- HEP Heat and Air
- Same-day Repairs

Same-day Repairs
Same-day Repairs | Air Conditioning | Heating and Air Conditioning | Chattanooga
When the Tennessee humidity hits, every minute without reliable air conditioning feels like an eternity. That’s why HEP delivers same-day repairs across Chattanooga, arriving with fully stocked trucks and certified technicians who can diagnose, fix, and fine-tune your system in a single visit. From strange noises and weak airflow to total breakdowns, we restore crisp, even cooling so you can get back to living comfortably—today.
As a local, family-owned team, we treat your home like our own, protecting floors, explaining options clearly, and standing behind every repair with transparent pricing and a rock-solid satisfaction guarantee. Whether you’re downtown, on Signal Mountain, or anywhere in between, one call to HEP brings fast, friendly help and the peace of mind that your air conditioning will keep its cool all season long.
FAQs
What types and brands of air conditioners can you repair the same day in Chattanooga?
Our EPA-certified technicians are trained to service all major residential AC brands—including Carrier, Trane, Lennox, Rheem, Goodman, Bryant, York, and more—as well as ductless mini-splits and heat-pump systems. Because we stock common OEM and universal replacement parts on every service vehicle, we can usually complete repairs on the first visit, no matter the make or model.
How fast can a technician reach my home for a same-day AC repair?
Calls received before 3:00 p.m. qualify for guaranteed same-day service anywhere within a 35-mile radius of downtown Chattanooga. In most cases, a technician arrives within 2–4 hours. You’ll receive a real-time text message with the technician’s name, photo, and live GPS tracking link so you know exactly when help will arrive.
What should I check before requesting emergency AC service?
Before you call, make sure the thermostat is set to “Cool” and the temperature is below the current room temperature, check that the circuit breaker for the AC is on, and verify that your air filter isn’t severely clogged. If the system is icing up, turn it off at the thermostat but keep the fan in the "On" position to allow thawing. If the unit still won’t cool or won’t turn on after these steps, give us a call—continuing to run a malfunctioning system can cause further damage.
Do you charge extra for evening, weekend, or holiday same-day repairs?
No. Our straightforward, flat-rate pricing is the same 7 days a week from 8 a.m. to 10 p.m., including holidays. The diagnostic fee is waived when you authorize the repair, and you’ll approve the total cost before we begin any work—no overtime surcharges or hidden fees.
Are your same-day repair services covered by a warranty?
Yes. All parts we install are backed by a minimum one-year manufacturer’s warranty, and we add our own 12-month labor warranty on top of that. If the exact same problem reoccurs within a year, we’ll return and fix it at no charge. Extended labor warranties up to 5 years are also available for additional peace of mind.
How can I avoid future AC breakdowns after you complete the repair?
The most effective way to prevent repeat issues is routine maintenance. We recommend a spring tune-up that includes coil cleaning, refrigerant level checks, electrical testing, and airflow verification. Customers who enroll in our Comfort Club maintenance plan receive two precision tune-ups per year, priority scheduling, and a 15 % discount on future repairs. Changing your air filter every 1–3 months and keeping outdoor units free of debris will also help your system run reliably and efficiently.