NATE-certified Technicians
NATE-certified Technicians | Heat Repair | Heating and Air Conditioning | Chattanooga
When your Chattanooga home starts to feel more like a walk-in freezer, you want help from pros who know exactly how to get the warmth flowing again. HEP’s NATE-certified technicians bring industry-leading training, friendly service, and fully stocked trucks to every call, so most issues are diagnosed and fixed in a single visit. From aging furnaces that struggle to ignite to modern heat pumps throwing cryptic error codes, our team has the know-how—and the parts on hand—to restore comfort fast.
Choose HEP for dependable heat repair and you’ll get clear pricing before any work begins, honest advice on whether to fix or replace, and tidy workmanship that treats your home with respect. We back every repair with solid guarantees, and our 24/7 emergency response means you’re never left shivering through a cold Tennessee night. Warmth is just one call away—let HEP bring it back.
FAQs
What does it mean for a technician to be NATE-certified, and why is that important for my heat repair?
NATE (North American Technician Excellence) certification is the HVAC industry’s highest technician credential. To earn it, a technician must pass rigorous, proctored exams that verify real-world knowledge of heating, ventilation, air conditioning, and refrigeration systems. When you call our Chattanooga team, you’re getting specialists who have demonstrated mastery in heat pump, gas furnace, and air-conditioning diagnostics and repairs. This leads to faster troubleshooting, repairs done right the first time, and systems calibrated for maximum efficiency and safety.
How quickly can your team respond to a no-heat emergency in Chattanooga?
We offer 24/7 emergency dispatch throughout Hamilton County. Because our technicians live and work locally, the average arrival time inside Chattanooga city limits is 1–2 hours from your call, depending on road conditions and call volume. Each service truck is fully stocked with common replacement parts—ignitors, flame sensors, blower motors, control boards—so most heat outages are fixed on the first visit, even after hours.
What are the most common signs that my heating system needs professional repair?
Warning signs include: (1) furnace or heat pump won’t start or cycles on and off rapidly, (2) cool or uneven airflow from some vents, (3) unusual noises such as banging, squealing, or grinding, (4) a sudden spike in electric or gas bills, (5) persistent burning or musty odors, and (6) thermostat never reaching the set temperature. If you notice any of these, shut the system off and schedule service to avoid larger component failures or safety hazards such as cracked heat exchangers and carbon-monoxide leaks.
Do you service all brands and types of heating equipment?
Yes. Our NATE-certified technicians are trained on gas furnaces, electric furnaces, dual-fuel systems, heat pumps, ductless mini-splits, and geothermal units from every major manufacturer (Trane, Carrier, Lennox, Rheem, Goodman, Mitsubishi, and more). We maintain an updated parts database and use OEM or high-quality aftermarket components to keep your warranty intact and ensure long-term reliability.
How much does a typical heat repair cost, and do you provide upfront pricing?
For most Chattanooga homes, diagnostic service starts at a flat rate (currently $89), which includes a complete system inspection and written report. Once the issue is identified, you’ll receive an upfront, no-surprise quote for parts and labor. Common fixes such as replacing an ignitor or capacitor range from $150–$300, while major repairs like blower motor or control board replacement can range from $450–$850. We accept all major credit cards, offer financing on repairs over $500, and back our work with a one-year parts and labor warranty.
How can I keep my heating system running efficiently after the repair?
1) Change standard 1-inch filters every 30–60 days (or clean washable filters monthly). 2) Keep supply and return vents unblocked by furniture or rugs. 3) Schedule professional maintenance each fall—our 21-point tune-up checks combustion efficiency, refrigerant charge (for heat pumps), safety controls, and airflow. 4) Upgrade to a smart thermostat for optimal set-back scheduling. 5) Seal and insulate ductwork, especially in unconditioned attics or crawlspaces common in Chattanooga homes. Consistent maintenance can cut winter heating costs by up to 15% and help your system last 3–5 years longer.