Trusted Heating Pros
Trusted Heating Pros | Heat Repair | Heating and Air Conditioning | Chattanooga
When winter settles over Chattanooga, homeowners know they can count on HEP’s trusted heating pros to keep every room warm and comfortable. Our certified technicians arrive promptly, diagnose issues with precision, and carry the parts and expertise to finish most jobs on the first visit. From older furnaces that sputter and groan to cutting-edge heat pumps needing a software update, we deliver reliable heat repair that restores full performance while protecting your energy bill.
Customer care is at the heart of everything we do. That means transparent pricing, clear explanations of your options, and a workmanship guarantee you can feel good about. Whether you call us at midnight during a cold snap or schedule routine maintenance for next week, HEP brings friendly service, top-tier training, and genuine Chattanooga hospitality right to your door—so your home stays cozy, safe, and energy-smart all season long.
FAQs
How can I tell that my heating system needs professional repair?
Common warning signs include rooms that never reach the set temperature, a sudden spike in your electric or gas bill, banging or squealing noises from the furnace cabinet, short on-off cycling, the smell of burning or must, and the system blowing cool or lukewarm air. If you are resetting breakers, adjusting the thermostat constantly, or noticing yellow burner flames or error codes, call Trusted Heating Pros right away. Catching problems early keeps repair costs low and prevents complete system failure during a Chattanooga cold snap.
What types of heating equipment do you service in the Chattanooga area?
Our technicians repair virtually every residential and light-commercial heating system found in Southeast Tennessee, including gas and electric furnaces, heat pumps, dual-fuel hybrid systems, ductless mini-splits, boilers, and packaged rooftop units. We work on all major brands—Carrier, Trane, Lennox, Goodman, Rheem, York, Bryant, and more—and we have access to original and high-quality aftermarket parts for equipment that’s 20+ years old. Whatever you use to stay warm, we have the training and tools to fix it.
How fast can Trusted Heating Pros respond if my heat goes out unexpectedly?
We offer true 24/7 emergency service, 365 days a year. A live dispatcher answers your call day or night, and a fully stocked service truck is typically at your door anywhere in Greater Chattanooga within two hours—often sooner in the city limits. Because our vehicles carry the most common replacement parts, over 85% of emergency calls are resolved on the first visit, getting your heat back on before pipes freeze or indoor temperatures become unsafe.
Are your technicians certified and insured?
Yes. Every field technician is NATE-certified, EPA Section 608 licensed, and registered with the State of Tennessee as a heating, ventilation, and air-conditioning professional. We are fully bonded and carry both general liability and workers’ compensation insurance, so you are protected from any on-site accidents. Our team also completes ongoing factory and safety training, undergoes background checks, and follows all Chattanooga and Hamilton County codes to ensure workmanship that’s safe, legal, and long-lasting.
Do you provide upfront pricing and warranties on heat repairs?
Absolutely. After diagnosing the issue, your technician explains the problem in plain language and presents flat-rate pricing before any work begins—no hourly surprises or hidden trip charges. All repairs include a one-year labor warranty, and parts are covered by the manufacturer’s warranty, which can range from 1–10 years depending on the component. We also honor extended protection plans and offer flexible financing options for larger repairs.
How does regular maintenance help me avoid costly heating repairs?
An annual tune-up cleans burners and coils, checks safety controls, lubricates moving parts, and tests airflow and refrigerant (for heat pumps). This preventive service restores efficiency—often lowering winter utility bills by 10–15%—and allows technicians to spot worn belts, failing ignitors, or small refrigerant leaks before they lead to a no-heat emergency. Routine maintenance extends equipment life, keeps manufacturer warranties valid, and provides documented proof of care should you sell your home. Trusted Heating Pros offers an affordable Comfort Club that includes priority scheduling and repair discounts.