Upfront Pricing
Upfront Pricing | Heat Repair | Heating and Air Conditioning | Chattanooga
When winter air sweeps through Chattanooga, HEP keeps homes cozy with prompt, professional heat repair backed by honest, upfront pricing. Our certified technicians arrive on time, diagnose the issue with state-of-the-art tools, and quote the full cost before a single wrench turns. No hidden fees, no guesswork—just straightforward service that restores warmth faster than the Tennessee River can chill.
From vintage furnaces in historic districts to high-efficiency systems in new construction, we handle every brand and model with the care of a hometown neighbor. Day or night, you can count on HEP’s 24/7 emergency response, courteous team, and industry-leading warranties to turn heating headaches into total comfort—all while keeping your budget as comfortable as your living room.
FAQs
What does “upfront pricing” mean for your heat repair services in Chattanooga?
Upfront pricing means you receive a firm, written quote for the entire repair before any work begins. We diagnose the problem, explain the solution, and present a flat-rate price that includes parts, labor, trip charges, and taxes. You approve the cost first, so there are no surprise fees when the job is finished.
Which heating systems do you repair in the Chattanooga area?
Our technicians are trained to service and repair gas furnaces, electric furnaces, heat pumps, dual-fuel systems, mini-splits, and packaged rooftop units. Whether your system is residential or light-commercial, we have the tools, factory-authorized parts, and expertise to get it running safely and efficiently.
How quickly can you respond to a no-heat emergency?
We offer 24/7 emergency service throughout Chattanooga, Hixson, Ooltewah, East Brainerd, Lookout Mountain, and surrounding communities. Calls received before 5 p.m. are typically handled the same day; after-hours and weekend calls are dispatched to an on-call technician who can usually arrive within two hours. There is no additional ‘after-hours’ surcharge—our upfront price remains the same.
Do you guarantee your heat repair work and parts?
Yes. All repairs come with a standard 1-year parts and labor warranty. If the same component fails within 12 months, we repair or replace it at no cost to you. Many OEM parts also carry longer manufacturer warranties, and we register those on your behalf so you’re fully protected.
Can I get a ballpark estimate over the phone?
Because heating issues can stem from multiple causes—anything from a $30 sensor to a $1,200 blower motor—we need to inspect the system on-site to give an accurate price. However, our $79 diagnostic fee is waived if you authorize the repair during the same visit, and the upfront quote we provide after diagnosis is the exact amount you’ll pay.
How can I prevent future heating breakdowns?
Regular maintenance is the best way to avoid unexpected repairs. We recommend a professional tune-up every fall that includes cleaning burners and coils, inspecting electrical connections, calibrating thermostats, lubricating moving parts, and testing safety controls. Customers who enroll in our Comfort Club maintenance plan receive two precision tune-ups per year, priority scheduling, a 15% discount on any needed repairs, and documented proof of maintenance for warranty compliance.