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- Excess Moisture

Excess Moisture
Excess Moisture | Dehumidifier Installation | Heating and Air Conditioning | Church Hill
Living in Church Hill means enjoying rolling foothills and four distinct seasons—but it also means battling the damp, heavy air that creeps into basements, crawl spaces, and living areas. HEP’s Excess Moisture Heating and Air Conditioning team turns that sticky frustration into year-round comfort with expert dehumidifier installation, sized and calibrated for East Tennessee’s unique climate. From the moment we step into your home, our licensed technicians measure humidity levels, pinpoint moisture sources, and recommend energy-efficient solutions that protect your HVAC system, your furnishings, and your family’s health.
Homeowners choose HEP because we back every job with transparent pricing, on-time arrival, and workmanship guaranteed to keep mildew, musty odors, and allergy triggers at bay. Let us fine-tune your indoor environment so you can breathe easier, sleep better, and preserve the charm of your Church Hill home—rain or shine. Call or click today, and discover why neighbors across Hawkins County say, “HEP is on the way!”
FAQs
Why is excess indoor moisture such a problem in Church Hill?
Church Hill sits in a humid river-valley climate where summertime dew points routinely climb above 70°F. Moist outdoor air infiltrates attics, crawl spaces, and living areas, leading to condensation on ducts and walls, musty odors, warped wood, and mold growth. A dedicated dehumidifier keeps relative humidity in the ideal 45–55 % range, protecting your home and HVAC system year-round.
How does a whole-home dehumidifier work with my existing heating and air-conditioning equipment?
We install the dehumidifier in the return-air plenum or a dedicated bypass duct so it treats all the air your HVAC system circulates. The unit draws moist air across a cold evaporator coil, removes water, then sends the dried air back into the supply ductwork. It runs independently of your AC, so it can control humidity even when the thermostat isn’t calling for cooling.
What are the signs that I need a professionally installed dehumidifier?
Common indicators include persistent condensation on windows, a sticky feeling in the air at 72 °F, musty or mildew odors, visible mold spots, cupping hardwood floors, rust on HVAC components, and high indoor humidity readings (above 60 %). If you notice any of these in your Church Hill home or business, a dehumidifier can correct the root cause instead of masking symptoms.
How do you determine the correct dehumidifier size for my property?
During a free onsite assessment, our technicians measure square footage, ceiling heights, infiltration rates, existing HVAC capacity, and typical moisture loads from cooking, showers, or crawl spaces. Using ACCA Manual P guidelines, we calculate the required pint-per-day removal rate and select an ENERGY STAR® certified unit that will maintain target humidity without excessive cycling.
Will the installation process disrupt my routine?
Most whole-home dehumidifier installations in Church Hill take four to six hours. We schedule at your convenience, lay protective floor coverings, and keep duct modifications confined to the mechanical room or attic. Power is briefly shut off only to connect a dedicated circuit. When we leave, your system is fully commissioned and the work area is clean.
What maintenance does a dehumidifier require, and do you offer service plans?
Routine care is simple: replace or wash the unit’s air filter every 3–6 months and ensure the condensate line remains clear. During our annual HVAC tune-up, we inspect the coil, blower wheel, drain pan, and calibration settings. We offer affordable Comfort Club plans for Church Hill customers that bundle these checks with priority scheduling and discounts on any future repairs.