Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Church Hill
When muggy summers or icy mountain winds hit Church Hill, homeowners turn to HEP’s certified technicians for fast, frustration-free HVAC unit replacement. Our local pros arrive on time, walk you through every option, and size your new system precisely to your home’s layout, ensuring peak efficiency and lower utility bills from day one. From hauling away the old equipment to registering your new unit’s warranty, we handle every detail so you can get back to enjoying steady, whisper-quiet comfort.
Because we live and work in the Tri-Cities, we know how quickly Tennessee weather can change—and how costly downtime can be. That’s why HEP backs each installation with transparent pricing, flexible financing, and a rock-solid workmanship guarantee. Ready to trade repair headaches for reliable heating and cooling? Give us a call today and feel the difference a properly installed system can make.
FAQs
How do I know when it’s time to replace my HVAC unit rather than repair it?
In the Church Hill area, most heat pumps and air-conditioning systems last 10–15 years when properly maintained. If your unit is approaching or past that age, needs frequent or costly repairs, struggles to keep your home comfortable, or causes unexpectedly high utility bills, replacement is usually the smarter long-term investment. Our certified technicians will perform a detailed load calculation and cost-benefit analysis to confirm whether replacement is the most economical option for you.
What happens during an HVAC replacement visit with your certified technicians?
On installation day, our team arrives on time, protects your flooring with drop cloths, and safely disconnects and removes the old equipment in accordance with Church Hill waste-disposal regulations. We then set the new indoor and outdoor units, install new refrigerant lines or flush existing ones, connect electrical and drainage, charge the system with the correct refrigerant, and complete a thorough start-up checklist. Finally, we walk you through thermostat programming, maintenance tips, and warranty registration before leaving your home as clean as we found it.
How long does a typical HVAC unit replacement take in Church Hill?
A straightforward change-out—replacing the indoor air handler, outdoor condenser, and thermostat—generally takes one full working day (6–8 hours). If you’re upgrading ductwork, adding air-quality accessories, or relocating equipment to comply with updated local codes, the project may extend to two days. We’ll provide a precise timeline during your free in-home consultation so you can plan accordingly.
What factors affect the cost of a new heating and air-conditioning system?
Key cost variables include system type (heat pump, gas furnace/AC split, or dual-fuel), capacity in tons or BTUs, energy-efficiency ratings (SEER2, HSPF2, AFUE), brand, indoor air-quality upgrades, necessary duct modifications, and local permitting fees. Because Church Hill experiences both hot, humid summers and chilly winters, we often recommend high-efficiency heat pumps or dual-fuel systems that deliver year-round comfort. After a load calculation, we give you a written, line-item proposal and discuss financing plans with approved credit.
Are there any local rebates or incentives for upgrading to a high-efficiency HVAC system?
Yes. Residents of Church Hill may qualify for utility rebates from Appalachian Power or other regional providers when installing ENERGY STAR®-certified heat pumps or variable-speed air conditioners. Federal tax credits of up to 30% (with dollar caps) are also available under the Inflation Reduction Act for qualifying high-efficiency equipment. Our office keeps an up-to-date list of incentives, prepares the required documentation, and assists with filing so you capture every possible savings opportunity.
What kind of warranty and post-installation support do you provide?
All major components of the systems we install come with a 10-year parts warranty when registered within 60 days. We add our own two-year labor warranty, plus one free precision tune-up during your first cooling or heating season. To protect your investment, we offer affordable maintenance plans that include biannual inspections, priority scheduling, and repair discounts. Should you ever have questions, our Church Hill support line is staffed 24/7, and a certified technician can usually be dispatched the same day for emergencies.