No-surprise Quotes
No-surprise Quotes | HVAC Unit Replacement | Heating and Air Conditioning | Church Hill
When the Blue Ridge breeze turns to a summer scorch—or a winter chill creeps down the Holston—Church Hill homeowners trust HEP for fast, friendly comfort solutions that never leave their wallets guessing. Our no-surprise quotes give you the full picture before a single wrench turns, so the only shock you’ll feel is the rush of perfectly conditioned air. Backed by decades of East Tennessee know-how, our certified technicians arrive on time, respect your home, and handle every detail—permits, haul-away, cleanup—while you sit back and plan that backyard barbecue or cozy movie night.
From selecting the right high-efficiency system to activating smart-home controls, we make HVAC unit replacement simple, transparent, and tailored to the unique character of Church Hill homes. Let HEP upgrade your comfort without the headaches—just honest pricing, expert craftsmanship, and a promise to treat you like a neighbor, because that’s exactly what you are.
FAQs
What does a “no-surprise quote” for HVAC replacement in Church Hill actually include?
Our no-surprise quote is a fixed, all-inclusive price for your new heating and air-conditioning system. It covers the cost of the equipment, removal and disposal of your old unit, labor, required local permits, basic electrical or gas line modifications, the new thermostat (if needed), start-up and testing, and sales tax. We also itemize any optional upgrades—such as high-efficiency air cleaners or smart thermostats—so you can see exactly what each feature costs before you decide. Once you approve the quote, the price will not change unless you request additional work.
How can I tell if my current HVAC unit really needs to be replaced instead of repaired?
The three biggest indicators are age, cost of repairs, and comfort performance. Most heat pumps and air-conditioners last 10–15 years; furnaces 15–20 years. If your system is near or past that range and major components such as the compressor, heat exchanger, or blower motor fail, replacement is usually more economical. A good rule of thumb is: if a single repair exceeds 30–40 % of the cost of a new unit—and the system is over 10 years old—replacement will save money in the long run. You should also consider replacement if you experience uneven temperatures, rising utility bills, excessive noise, or persistent humidity issues despite routine maintenance.
How long does it take to replace an HVAC unit in a typical Church Hill home?
Most standard residential change-outs are completed in one day. Our crew arrives between 8:00–9:00 a.m., removes the old equipment, makes any duct or line-set adjustments, installs the new indoor and outdoor units, and runs a full start-up checklist by late afternoon. If your project involves major duct modifications, attic platform rebuilds, or upgrading to a different fuel source, it can extend to two days. We always schedule inspections with Church Hill’s building department and coordinate utility hookups so you experience as little downtime as possible.
Are there energy-efficiency incentives or rebates available for HVAC replacements in Church Hill?
Yes. Most high-efficiency heat pumps and air-conditioners that meet ENERGY STAR® criteria qualify for federal tax credits of up to $2,000 under the Inflation Reduction Act. Tennessee Valley Authority (TVA) homeowners may also receive rebates when installing qualifying heat-pump systems. In addition, several manufacturers run seasonal promotions that can save $300–$1,000 on select equipment. During your in-home estimate, we’ll identify every incentive you’re eligible for, prepare the paperwork, and apply the rebate as a direct discount on your no-surprise quote when possible.
What brands and warranty coverage do you offer with your HVAC replacements?
We are factory-authorized dealers for Trane, Rheem, and Mitsubishi Electric. Those brands were chosen for their reliability, local parts availability, and strong manufacturer support. Each new system comes with a 10-year parts warranty and a 10-year compressor warranty when registered within 60 days of installation. We also provide our own 2-year labor warranty at no additional charge. Extended labor plans of up to 12 years are available. All warranties are clearly spelled out in writing and included in your quote packet.
Do you offer financing or flexible payment plans for HVAC replacements?
Absolutely. We partner with several lending institutions to provide unsecured, same-day approval financing starting at 0 % APR for qualified buyers. Terms range from 12-to-144 months so you can spread the cost over a comfortable monthly payment. We also accept major credit cards and offer split-payment options: 50 % due on scheduling, 50 % upon completion. There are no hidden fees or prepayment penalties. Our comfort consultant will walk you through every option and help you choose the plan that best fits your budget.