24/7 Emergency Service
24/7 Emergency Service | Air Conditioning | Heating and Air Conditioning | Clairfield
When the Tennessee heat strikes after hours, Clairfield homeowners don’t have to sweat it out—HEP’s 24/7 emergency service is standing by to get your air conditioning back online fast. One call sends a licensed, background-checked technician racing to your door with a fully stocked truck, ready to diagnose any brand or model and deliver on-the-spot repairs. From blown capacitors to frozen coils, we restore cool, breathable comfort with upfront pricing and no overtime surprises, so you can sleep easy even when the mercury won’t.
As a locally trusted team, we know every minute without reliable air conditioning feels like forever. That’s why we back every emergency repair with a workmanship guarantee and clear communication from dispatch to follow-up. Whether it’s midnight on a Sunday or a holiday afternoon, count on HEP to treat your home like our own—clean boots, courteous pros, and climate control restored before you know it.
FAQs
What situations are considered an air-conditioning emergency that warrants your 24/7 service?
Any time your AC stops cooling completely during extreme heat, produces burning or electrical smells, leaks refrigerant or water heavily, trips the breaker repeatedly, or will not power on at all, it qualifies as an emergency. These issues can lead to health risks, property damage, or system failure, so our Clairfield dispatch center treats them with highest priority.
How fast can a technician get to my home in Clairfield after I call?
Because we staff local, on-call teams around the clock, our average arrival time within Clairfield city limits is 60 minutes or less. For surrounding rural areas we quote a 60- to 90-minute window, and you’ll receive live GPS updates so you know precisely when help is coming.
Do you charge extra for late-night, weekend, or holiday emergency service?
We do not add hidden "after-hours" surcharges. Our upfront emergency diagnostic fee is the same 24 hours a day, 365 days a year. Once we diagnose the problem, you’ll receive a flat-rate repair quote before any work begins, so you can approve or decline without pressure.
Can your technicians repair any brand or type of air-conditioning system?
Yes. All technicians are NATE-certified and factory-trained to work on central split systems, heat pumps, ductless mini-splits, rooftop units, and packaged systems from every major manufacturer (including Trane, Carrier, Lennox, Rheem, Goodman, and Mitsubishi). We stock common replacement parts on the truck to finish most repairs in a single visit.
What should I do while waiting for the emergency technician to arrive?
Turn the AC off at the thermostat and the breaker to prevent further damage, especially if you smell burning or notice water leaks. Move valuables away from any indoor water pooling. If temperatures are high, seek a cool room, hydrate, and use portable fans. Our dispatcher can walk you through additional safety steps specific to your situation.
What if my AC cannot be fixed right away—can you provide temporary cooling?
Absolutely. If the required part is unavailable after hours or the compressor has failed, we can install a temporary portable cooling unit or window AC, ensure safe electrical hookup, and schedule the permanent repair or replacement first thing the next business day. This keeps your household comfortable and safe until the full fix is completed.