Transparent Pricing
Transparent Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Clairfield
Enjoy a breath of fresh, mountain-clean air in your Clairfield home with HEP’s transparent pricing promise. From the moment you ask for a quote, you’ll see every cost—parts, labor, taxes—spelled out in plain language, so there are zero surprises when your old system finally gives out. Our certified technicians arrive on time, protect your floors like they’re their own, and install high-efficiency equipment engineered to conquer East Tennessee’s steamy summers and brisk winters.
When you choose HEP for HVAC unit replacement, you’re choosing a neighbor who cares about comfort as much as savings. We evaluate your home’s exact load requirements, match you with energy-smart options, and back the install with rock-solid warranties plus 24/7 local support. No hidden fees, no jargon, just reliable heating and cooling that lets you relax—because we handle everything except enjoying the perfect indoor climate.
FAQs
How does your transparent pricing model work for HVAC unit replacement in Clairfield?
We publish a complete price list that itemizes equipment costs, labor, permits, and any optional add-ons. Before you sign, you’ll receive a written quote that mirrors this list line-by-line, so you can see exactly where every dollar goes. The price you approve is the price you pay—no surprise fees for disposal, overtime, or travel within the Clairfield service area.
What is included in the quoted replacement price?
Our standard replacement package covers removal of the old system, delivery and installation of the new unit, all required refrigerant lines or gas piping adjustments, electrical reconnect, a new digital thermostat, start-up testing, and haul-away of the old equipment. Local permitting and inspection fees for Clairfield are also included unless your municipality charges a separate filing fee, which we list up front.
Can I see a cost comparison between different efficiency levels or brands?
Absolutely. During the in-home assessment we prepare a side-by-side table that shows initial cost, utility-bill savings, and estimated payback period for at least three systems: a budget 14-15 SEER option, a mid-range 16-18 SEER option, and a high-efficiency 20+ SEER variable-speed model. You’ll also see available manufacturer rebates and any TVA or local utility incentives specific to Clairfield.
Do you offer financing for HVAC replacements?
Yes. We partner with multiple lenders to provide 0% interest plans for 12–18 months and low-APR loans up to 120 months. Approval decisions are usually returned in under five minutes, and we can bundle the entire project cost—including duct modifications or indoor-air-quality upgrades—into one monthly payment. There are no prepayment penalties, and you’ll get the financing terms in writing alongside your price quote.
How long will the replacement take, and will I be without heating or cooling during that time?
Most residential change-outs in Clairfield are completed in one day. We schedule arrival between 8–9 a.m., disconnect and remove the old unit by midday, set the new equipment after lunch, and perform start-up and testing by late afternoon. Your system will be offline for roughly 4–6 hours total; we set temporary fans or space heaters at no charge for vulnerable customers during extreme weather.
What warranties and post-installation support do you provide?
Every new system comes with a 10-year parts warranty (registered with the manufacturer on your behalf) and a 2-year labor warranty from our company. You’ll also receive your first annual maintenance visit free. Our Clairfield hotline is staffed 24/7; if anything fails within the warranty period, we prioritize the service call and cover all parts and labor, with no deductibles or trip fees.