Workmanship Guarantee
Workmanship Guarantee | HVAC Unit Replacement | Heating and Air Conditioning | Clairfield
When the summer heat rolls over Clairfield or winter sneaks in early, you need a system that’s built to perform. HEP’s licensed technicians handle every HVAC unit replacement with precision, backing each job with our legendary workmanship guarantee. That means we don’t just swap out equipment—we fine-tune airflow, calibrate thermostats, and double-check every connection so your new system delivers peak comfort and lower utility bills from day one.
Should anything fall short of our strict standards, we return promptly—at no extra cost—to make it right. Homeowners across Clairfield trust HEP because we pair top-tier products with a promise that your comfort, safety, and investment are fully protected. Ready to upgrade? Call or click today and feel the difference a guaranteed installation can make.
FAQs
What does your workmanship guarantee cover for HVAC unit replacements in Clairfield?
Our workmanship guarantee covers every aspect of the installation we perform, including duct connections, electrical wiring, refrigerant charging, airflow balancing, condensate drainage, and system start-up. If any problem arises that can be traced back to how we installed or set up your new heating or cooling equipment, we will correct it at no charge for parts, labor, or travel within the Clairfield service area.
How long does the workmanship guarantee last, and can it be transferred if I sell my home?
We provide a 10-year workmanship guarantee on all full HVAC unit replacements. If you sell your home in Clairfield during that period, the guarantee automatically transfers to the new homeowner for the remainder of the term, giving buyers added confidence and protecting the value of your investment.
How is the workmanship guarantee different from the manufacturer warranty on my new HVAC equipment?
The manufacturer warranty covers factory-supplied components that might fail due to material or production defects. Our workmanship guarantee, on the other hand, covers anything related to how those components were installed or configured by our technicians. For example, a compressor that fails due to a manufacturing defect would be handled under the manufacturer warranty, but a refrigerant leak at a solder joint we created would be repaired under our workmanship guarantee.
What should I do if I experience an issue I believe is related to the installation during the guarantee period?
Simply call our Clairfield office or submit a service request online. We prioritize workmanship-related calls and will send a certified technician to inspect the system, identify the cause, and perform any necessary repairs. You will not receive an invoice for diagnostic time, parts, or labor if the issue is tied to our installation.
Are there any homeowner responsibilities to keep the workmanship guarantee valid?
Yes. 1) The system must be used for normal residential comfort and operated within the manufacturer’s guidelines. 2) Routine maintenance—such as filter changes, coil cleaning, and annual professional tune-ups—must be performed. 3) Any repairs not performed by us must be documented and done by a licensed HVAC contractor. Failure to follow these reasonable steps can void the guarantee because improper maintenance or unauthorised work can mask or create problems unrelated to our installation.
Does the workmanship guarantee add extra cost to my HVAC unit replacement?
No. The workmanship guarantee is included in every full system replacement we perform in Clairfield. We believe standing behind our work is part of doing business, so you pay nothing additional for this peace of mind.