NATE-certified Technicians
NATE-certified Technicians | Dehumidifier Installation | Heating and Air Conditioning | Cleveland
When Lake Erie’s moisture hangs heavy in the Cleveland air, even the best-sealed homes can feel clammy and uncomfortable. HEP’s NATE-certified technicians bring precision, professionalism, and friendly service to every dehumidifier installation, tailoring equipment size and placement so your HVAC system doesn’t have to work overtime. The result is a healthier indoor environment with balanced humidity that protects hardwood floors, prevents mold growth, and helps you breathe easy all year long.
From the first free assessment to the final walkthrough, we handle everything—sizing, electrical, drainage, and integration with your existing heating and cooling setup—so you don’t have to lift a finger. Expect transparent pricing, courteous technicians who respect your home, and rock-solid warranties that back every component we install.
Ready to ditch sticky air and high energy bills? Schedule your appointment with HEP today and discover why Cleveland homeowners trust our award-winning team to keep comfort in and excess moisture out.
FAQs
Why is a whole-home dehumidifier important for Cleveland homes?
Cleveland’s proximity to Lake Erie creates muggy summers and damp shoulder seasons, driving indoor relative humidity well above the recommended 30-50 %. Excess moisture promotes mold growth, musty odors, dust-mite activity, and premature wear on wood floors, cabinets, and musical instruments. A properly sized whole-home dehumidifier tied into your ductwork removes gallons of water per day, stabilizes indoor humidity, and protects both your health and your home’s structure.
What does it mean that your technicians are NATE-certified, and how does that benefit me?
NATE (North American Technician Excellence) certification is the HVAC industry’s most respected credential. To earn it, technicians must pass rigorous, proctored exams that cover system design, installation, safety, and troubleshooting for heating, cooling, and indoor-air-quality equipment. When you choose our NATE-certified team, you get: • Installations done exactly to manufacturer specs and local codes. • Accurate sizing and duct-integration that maximize efficiency and moisture removal. • Fewer call-backs and longer equipment life because everything is set up right the first time. • Access to advanced warranties that many manufacturers reserve for NATE installs.
How do I know if my home actually needs a dehumidifier?
Tell-tale signs include persistent indoor humidity above 55 %, condensation on windows, a clammy or sticky feel at normal thermostat settings, a musty smell in basements or closets, visible mold spotting, or frequent allergy flare-ups. Our technicians can perform an on-site humidity audit, using calibrated hygrometers and inspecting HVAC airflow, insulation, and potential moisture sources. If humidity is consistently high, we’ll recommend the correct capacity dehumidifier or suggest building-shell improvements when appropriate.
Will adding a dehumidifier increase my energy bills?
A dehumidifier does use electricity, but most homeowners see overall energy savings. By wringing out excess moisture, the unit lets you raise the thermostat 2-4 °F while feeling just as comfortable, which cuts air-conditioning runtime. Drier air also reduces the workload on your AC coil, helping it operate more efficiently and extending equipment life. Modern whole-home models we install consume only 4-8 ¢ per hour of operation and often pay for themselves through lower cooling costs and reduced repair expenses.
What is involved in the installation process and how long does it take?
After conducting a load calculation and humidity analysis, we choose a properly sized dehumidifier (typically 70–120 pints/day for most Cleveland homes). On installation day we: 1. Mount the unit in your basement, crawlspace, or mechanical room. 2. Tie the supply and return ducts into your existing HVAC trunk or dedicated duct runs. 3. Install a condensate drain line with an air-gap to your floor drain or condensate pump. 4. Wire an integrated humidistat or smart-thermostat control. 5. Calibrate airflow and verify that humidity set-points are met. A standard installation takes 4-6 hours, and we leave your home clean, with a complete walk-through of operation and maintenance.
What maintenance is required after installation?
Whole-home dehumidifiers are low-maintenance: • Replace or wash the internal air filter every 3-6 months (more often if you have pets or construction dust). • Ensure the condensate drain is clear—our techs will show you how to flush it annually with a mild vinegar solution. • Have the coil and blower inspected during your regular spring or fall HVAC tune-up. Our Comfort Club members receive these checks automatically, along with priority service and parts discounts. Routine care keeps humidity control precise and preserves your manufacturer warranty.