- HEP Heat and Air
- Faltering Furnace

Faltering Furnace
Faltering Furnace | Heat Repair | Heating and Air Conditioning | Cleveland
When a Lake Erie wind howls and your furnace sputters, HEP’s faltering furnace team delivers fast, precision heat repair across Cleveland. Our licensed technicians arrive in fully stocked vans, ready to diagnose anything from worn igniters to cracked heat exchangers, restoring warm, clean air before pipes freeze or comfort fades. We service every brand of furnace, boiler, and heat pump, and we back each fix with clear, upfront pricing and a satisfaction guarantee.
From 24/7 emergency calls to routine tune-ups, we blend old-school craftsmanship with today’s smart-home tech so you can enjoy reliable heating and efficient air conditioning all year long. One visit from HEP turns a frigid setback into cozy confidence—reach out now and feel the difference that expert heat repair can make.
FAQs
What are the most common signs my furnace needs repair rather than just maintenance?
In Cleveland’s harsh winters, a healthy furnace should run quietly, cycle on and off at regular intervals, and produce a steady stream of warm air. Call for repair if you notice: • Unusual noises such as banging, rumbling, or shrieking • Cool or uneven airflow from vents • Short-cycling (turning on and off rapidly) • A sudden spike in gas or electric bills • The burner flame turning yellow instead of blue • Persistent odors of gas or burning dust. Addressing these issues promptly helps prevent complete system breakdowns.
How quickly can you provide emergency furnace repair in the Cleveland area?
We offer 24/7 emergency service throughout Greater Cleveland, including the suburbs. In most cases, a certified technician can be at your door within 2–4 hours of your call, even on nights, weekends, and holidays. Our trucks are stocked with the most commonly needed parts for major furnace brands, allowing us to complete over 85% of emergency repairs on the first visit.
What will a typical furnace repair cost in Cleveland?
Repair costs vary with the part that failed, furnace age, and accessibility. Minor fixes such as replacing a thermostat, flame sensor, or ignitor generally run $150–$350. Mid-level repairs like blower motor replacement average $450–$700, while major jobs such as heat-exchanger replacement can exceed $1,200. We provide upfront, flat-rate quotes after diagnosing the problem, and we waive the diagnostic fee if you proceed with the repair.
Should I repair or replace a furnace that’s more than 15 years old?
Furnaces have an average lifespan of 15–20 years in Northeast Ohio. We recommend using the ‘$5,000 rule’: multiply the repair estimate by the unit’s age. If the result exceeds $5,000, replacement is usually the smarter investment. New high-efficiency models (95%+ AFUE) can lower heating bills by 20–30%, qualify for utility rebates and federal tax credits, and come with 10-year parts or longer heat-exchanger warranties. Our technicians present both repair and replacement options so you can make an informed choice.
How often should my furnace be serviced to avoid breakdowns?
Schedule professional maintenance once a year—preferably in early fall—before heavy heating demand begins. Annual tune-ups clean burners, adjust gas pressure, check safety controls, lubricate moving parts, and verify carbon-monoxide levels. Regular service can reduce unexpected repairs by up to 40% and keep your manufacturer’s warranty valid. DIY steps include changing the filter every 1–3 months and keeping supply/return vents unobstructed.
Can improving my home’s air quality help the furnace run better?
Yes. Cleveland’s long heating season means windows stay closed, trapping dust, pet dander, and allergens. A clogged filter or dirty blower chamber forces the furnace to work harder, leading to higher energy bills and premature wear. Upgrading to a media air cleaner, installing a whole-home humidifier, and using high-quality pleated filters (MERV 8–11) can boost airflow, improve comfort, and extend equipment life. Our technicians can assess your indoor air quality and recommend the right add-ons during a repair visit.