- HEP Heat and Air
- Free Estimate

Free Estimate
Free Estimate | HVAC Unit Replacement | Heating and Air Conditioning | Cleveland
Looking to swap out an aging furnace or AC but unsure where to begin? HEPâs Cleveland team makes it easy: schedule a free estimate, and a certified comfort specialist will arrive on time, evaluate your homeâs unique layout, discuss your comfort goals, and provide an upfront quoteâno surprises, no pressure. From high-efficiency heat pumps to smart thermostats that learn your routine, weâll outline options that trim energy bills and boost year-round comfort.
When itâs time for an HVAC unit replacement, youâll enjoy priority scheduling, meticulous installation, and a satisfaction guarantee backed by decades of local experience. Our financing partners offer flexible plans, so upgrading doesnât have to wait for the next heatwave or cold snap. Call or click today, and breathe easier knowing Clevelandâs most trusted HVAC pros are on the way.
FAQs
What does your free HVAC unit replacement estimate include?
Our no-cost estimate includes a full in-home consultation by an experienced comfort specialist. We measure square footage, perform Manual-J load calculations, inspect existing ductwork and electrical connections, review indoor-air-quality needs, and discuss efficiency goals. Youâll receive a written, itemized quote with at least three system options, projected energy savings, available rebates, and a timeline for installationâat absolutely no obligation to buy.
How do I schedule a free estimate for a new heating and cooling system in the Cleveland area?
Scheduling is easy: call our office, use the âRequest Estimateâ form on this page, or chat with us online. We offer same-day or next-day appointment windows Monday through Saturday, including early-evening slots for busy homeowners. Once you pick a time, youâll receive a confirmation email and a text reminder. The visit typically lasts 45â60 minutes, and there are never any hidden fees or high-pressure sales tactics.
Can you replace my furnace and air conditioner at the same time?
Yes. Replacing the furnace and air conditioner togetherâoften called a âmatched systemâ change-outâensures the components are sized correctly and share the same refrigerant and efficiency ratings. Doing both at once usually lowers total labor costs, qualifies you for larger manufacturer rebates, and maximizes comfort and energy savings. Most combined replacements are completed in a single day, so youâre never without heating or cooling overnight.
How long does an HVAC replacement take, and will I be without heat or AC?
A straightforward swap of an indoor furnace/air handler and outdoor condenser or heat pump typically takes 6â8 hours. If new duct runs, line-set rerouting, or electrical upgrades are needed, add another half to full day. We arrive with all equipment on our trucks, protect your floors with drop cloths, and perform a full startup and thermostat calibration before we leaveâso youâll have conditioned air the same day.
Are there rebates, tax credits, or financing options for a new HVAC system in Cleveland?
Absolutely. Homeowners served by FirstEnergy, Dominion, and Columbia Gas may qualify for utility rebates ranging from $250 to $1,200 on high-efficiency equipment. Federal tax credits under the Inflation Reduction Act are worth up to $2,000 for qualifying heat pumps and furnaces. We also offer 0% APR financing for 18 months and low-interest plans up to 120 months through our banking partners. Our team handles all paperwork and rebate submissions for you.
What brands do you install and what warranties are provided?
We are authorized dealers for Carrier, Trane, Lennox, and Rheem, and can service or replace any major brand. All systems come with a 10-year manufacturer parts warranty (registration required within 60 days) and our standard 1-year labor warranty. You can upgrade to a 10-year labor protection plan for complete peace of mind. We also include a complimentary one-year maintenance agreement with every full system replacement.