- HEP Heat and Air
- Emergency Repairs

Emergency Repairs
Emergency Repairs | Air Conditioning | Heating and Air Conditioning | Clinton
When the Tennessee summer turns muggy or a late-season heatwave hits Clinton, a sudden system failure can feel downright unbearable. HEP’s Emergency Repairs team knows every minute without reliable air conditioning matters, so our certified technicians arrive fast, fully equipped, and ready to restore cool comfort on the very first visit. From refrigerant leaks and frozen coils to mysterious rattles that keep you up at night, we diagnose the problem quickly and explain every option up front—no surprises, just honest service backed by decades of local experience.
Day or night, 365 days a year, one call to HEP connects you with friendly experts who treat your home like their own. We stock our vans with high-quality parts for all major brands, finish most repairs in a single trip, and always clean up before we leave. If your airflow feels weak, your energy bills spike, or your thermostat simply quits, let HEP handle the stress so you can get back to enjoying a cool, comfortable Clinton home. Reach out now, and we’ll be on the way before the sweat has time to form.
FAQs
What situations are considered an air-conditioning emergency, and how fast can you get to my home in Clinton?
An emergency is any AC breakdown that threatens your family’s comfort or safety—no cooling during extreme heat, system leaks that could cause water damage, electrical smells or sparks, or repeated breaker trips. Because we have technicians on call 24/7 in the Clinton area, we can usually be at your door within 1–2 hours of your call, day or night, including weekends and holidays.
Which air-conditioning brands and systems do you repair?
Our EPA-certified technicians are trained to diagnose and repair all major residential and light-commercial air-conditioning equipment, including central split systems, heat pumps, ductless mini-splits, rooftop units, and packaged units. We routinely service brands such as Trane, Carrier, Lennox, Rheem, Goodman, York, Daikin, and more, and we carry a wide inventory of universal replacement parts on our service trucks to shorten repair times.
Should I turn my AC off while waiting for the emergency technician?
If the unit is making loud noises, emitting a burning smell, leaking refrigerant or water, or tripping the breaker, shut it off at the thermostat and at the breaker panel to prevent further damage or a safety hazard. If the system has simply stopped cooling but is otherwise quiet, you can leave the blower running to circulate air until we arrive. When in doubt, turn the system off and let our dispatcher know what you are experiencing so the technician can advise you further.
How much does an after-hours AC repair usually cost?
We charge a flat diagnostic fee for emergency calls that covers travel to your Clinton address and a complete system inspection. After diagnosing the problem, your technician will present a written, upfront price for the repair based on national flat-rate pricing—no hourly surprises. The diagnostic fee is waived if you authorize the repair. We also offer financing options for larger repairs, and all work is backed by a parts-and-labor warranty.
Is there anything I can check myself before calling for emergency service?
Yes—perform these quick checks: 1. Make sure the thermostat is set to COOL and the setpoint is below the current room temperature. 2. Verify that the system’s circuit breaker and any outdoor unit disconnect are in the ON position. 3. Inspect the air filter; a clogged filter can cause the system to shut down from low airflow. 4. Look for ice on the indoor coil or outdoor lines; if present, turn the system off and let it thaw. 5. Confirm that vents and registers are open and unobstructed. If these steps don’t restore cooling—or if you notice unusual noises, odors, or leaks—call us immediately.
Are your emergency repair technicians qualified and trustworthy?
Absolutely. All of our service technicians are state-licensed, EPA-certified, fully insured, and extensively trained in modern diagnostic techniques. We run background checks and drug screening on every team member for your peace of mind. Technicians arrive in marked vehicles, wear company uniforms, and carry photo ID badges. We also follow strict safety and cleanliness protocols, including shoe covers and workspace sanitizing, to protect your home.