- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Clinton
When frosty Tennessee mornings creep into Clinton, HEP’s certified technicians are ready to roll with fast, honest heat repair that keeps your home toasty without the guesswork. Our team carries decades of hands-on experience, factory training, and a fully stocked truck to every call, so most fixes—from ignitor swaps to blower motor replacements—are completed on the first visit. We respect your time, quote transparent prices up front, and back our workmanship with rock-solid guarantees.
Customers choose HEP because we treat every system like it’s our own, running thorough diagnostics instead of quick patches and cleaning up before we leave. Whether your furnace is groaning at 2 a.m. or your heat pump just can’t keep up, one call brings a courteous professional to your door, ready to restore comfort and efficiency. Count on HEP to turn the chill into cozy, all season long.
FAQs
What types of heating systems do your certified technicians service in Clinton?
Our team is trained to diagnose and repair a full range of residential and light-commercial heating equipment found in Clinton, including natural-gas and propane furnaces, electric furnaces, heat pumps (air-source and dual-fuel), boilers (steam and hydronic), ductless mini-split heaters, and packaged rooftop units. Regardless of brand or model year, our technicians have the tools and factory-level training to restore safe, efficient operation.
Are your technicians truly certified, licensed, and insured for heat repair work?
Yes. Every field technician holds current state HVAC licensing, is NATE-certified in heating service, and completes ongoing manufacturer training each year. The company carries full general liability and workers’ compensation coverage, so homeowners and businesses are completely protected during any repair or installation performed on their property.
How quickly can you respond if my heater breaks down after hours or on a weekend?
We provide 24/7 emergency service throughout Clinton and the surrounding communities. Calls received outside regular business hours are routed to an on-call dispatcher who can typically have a technician at your door within 60–90 minutes, fully stocked with common replacement parts. There is no additional mileage fee for customers inside Clinton city limits.
What are the most common signs that I should schedule professional heat repair?
Warning signs include: uneven temperatures from room to room, a sudden spike in utility bills, short cycling (frequent on/off), loud banging or squealing noises, persistent burning or musty odors, a yellow instead of blue burner flame, or the system failing to reach the thermostat set-point. Addressing these issues promptly prevents safety hazards such as carbon monoxide leaks and costly component failures.
Do you provide upfront pricing and written estimates before starting repairs?
Absolutely. After completing a diagnostic, our technician explains the problem, presents all viable repair options, and issues a written, flat-rate quote that includes parts, labor, and any after-hours fee. No work begins until you authorize the estimate, and we guarantee there will be no hidden charges added to the final invoice.
How can I extend the life of my heating system once it has been repaired?
Schedule a professional tune-up each fall, change or clean filters every 1–3 months, keep supply and return vents unobstructed, maintain clear space around the furnace or air handler, and consider installing a programmable or smart thermostat to reduce run time. Our Comfort Club maintenance plan bundles these services with priority scheduling and discounts on future repairs, helping your system run efficiently for 15–20 years or more.